Practice Integration Specialist

hace 1 mes


San Francisco, Heredia, Costa Rica Tebra A tiempo completo
About the Role

Tebra seeks a Practice Integration Specialist to join our Technical Operations team. This individual will play a key role in activating, maintaining the health of integrated practices through troubleshooting and offboarding.

The ideal candidate will have a deep understanding of integration logic, enabling them to troubleshoot and provide solutions for both practices and the company.

The Practice Integration Specialist will support internal and external teams by periodically activating or offboarding integrated accounts, dispatching surveys, and responding to and resolving technical cases within 5 days or less.

This role requires strong problem-solving skills, with the ability to work independently and as part of a team to reduce the risk of churn and improve customer satisfaction.

Your Area of Focus
  • Activate and maintain integrated practices
  • Dispatch surveys and respond to technical cases
  • Reduce the risk of churn and improve customer satisfaction
  • Document integration-related processes and FAQs
  • Log all information in Salesforce
About Tebra

Kareo and PatientPop have joined forces to become Tebra, the digital backbone for practice well-being. Our goal is to unlock better healthcare by helping independent practices bring modernized care to patients everywhere.

We aim to simplify the healthcare experience for everyone by providing seamless integrations and exceptional customer support.

Our Values

We value compassion, humanity, and collaboration in everything we do.



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