Dental Industry Customer Support Specialist

hace 2 meses


San Francisco, Heredia, Costa Rica Straumann Group A tiempo completo

We are a leading developer of dental implants, clear aligners, and other solutions for the industry.

Join our team as a Dental Industry Customer Support Specialist, and help us provide exceptional customer service to our clients. Your primary responsibilities will include:

Key Responsibilities:
  • Providing superior customer support over the phone, responding to inquiries, and resolving issues in a professional and timely manner.
  • Maintaining accurate records and updating customer information in SAP.
  • Collaborating with internal teams to ensure seamless order processing and shipping.
  • Participating in team meetings and contributing to discussions on relevant topics.

To succeed in this role, you will need:

Essential Skills and Qualifications:
  • At least 1 year of experience in customer-facing roles or similar environments.
  • High school diploma or equivalent.
  • Fluency in English.

The ideal candidate will possess:

Desirable Qualifications:
  • Prior experience in the dental industry or related fields.
  • Strong interpersonal and written communication skills.
  • Excellent problem-solving abilities and adaptability in a fast-paced environment.

In return for your hard work and dedication, we offer:

Benefits and Employment Terms:

A competitive salary of approximately $45,000 - $55,000 per annum, commensurate with experience, reflecting the estimated salary range for this role based on location (Costa Rica).



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