Customer Service Expert for Dental Industry

hace 17 horas


San Francisco, Heredia, Costa Rica Straumann Group A tiempo completo
About the Role

We are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing department, you will be responsible for delivering exceptional service and support to our clients.

Key Responsibilities
  • Provide timely and effective solutions to customer inquiries and issues over the phone, via email, or through other channels.
  • Set up new accounts and maintain accurate customer data in our database.
  • Offer technical support and guidance on our products and services.
  • Process orders efficiently and accurately using our software system.
  • Collaborate with colleagues to achieve team goals and objectives.
Requirements
  • 1+ years of experience in customer service or a related field.
  • High School diploma or equivalent.
  • Fluent in English and French (written and spoken).
  • Prior dental industry experience is a plus.
Benefits
  • Fully funded training programs to develop your skills and knowledge.
  • A dynamic and supportive work environment that fosters collaboration and teamwork.
  • The opportunity to work with a global leader in the dental industry.
  • A competitive salary and benefits package.


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