Customer Service Representative

hace 12 horas


San Francisco, Heredia, Costa Rica Straumann Group A tiempo completo
About the Role

We are seeking a skilled Customer Service Representative to join our team at the Straumann Group, a leading provider of innovative dental implant solutions. In this role, you will be responsible for delivering exceptional customer service to healthcare professionals and patients alike.

Your key responsibilities will include:

  • Providing timely and effective support to providers and account representatives to ensure the best possible experience
  • Tracking all communication, changes to providers' cases, and issues via various tools and software
  • Staying up-to-date on orthodontics, industry trends, and company processes to continually improve your knowledge and skills
  • Accomplishing weekly productivity, efficiency, and satisfaction goals
  • Working collaboratively cross-team and across all departments to deliver a world-class provider experience
About You

To succeed in this role, you will need to have:

  • 1+ years of experience providing customer services or support
  • A high school diploma or equivalent
  • Fluency in English

You will also need to possess strong interpersonal and written communication skills, as well as basic computer skills including PC, Microsoft Office (Word, Excel, PowerPoint), and the ability to read and interpret training documents, safety rules, and procedural documents in English.

About Our Company

The Straumann Group is a global leader in the development, manufacturing, and supply of dental implants, clear aligners, instruments, CAD/CAM prosthetics, and biomaterials for use in aesthetic dentistry, tooth replacement, and restoration solutions. We empower our employees to perform and make an impact, question the status quo, drive change, and stay ahead of the competition.

What We Offer

We offer a competitive salary range of $55,000 - $65,000 per year, depending on experience, as well as a comprehensive benefits package, including health insurance, 401(k) matching, and paid time off. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



  • San Francisco, Heredia, Costa Rica Moody'S A tiempo completo

    Customer Service Representative RoleWe are seeking a customer-focused individual to join our team as a Customer Service Representative. The successful candidate will be responsible for providing exceptional customer service, responding to inquiries, and resolving issues in a timely and professional manner.Key Responsibilities:Respond to customer inquiries...


  • San Francisco, Heredia, Costa Rica Jll A tiempo completo

    Job DescriptionWe are seeking a skilled Customer Service Representative to join our team at JLL. In this role, you will be responsible for developing and implementing a best-in-class customer service program.Key ResponsibilitiesProvide exceptional customer support by working closely with clients and employees to resolve issues and improve the overall...


  • San Francisco, Heredia, Costa Rica British American Tobacco A tiempo completo

    Join Our Team as a Customer Service Representative!The ideal candidate will have at least 1 year of contact center experience, with a strong background in customer service and a proven track record of resolving complex issues.Key Responsibilities:Handle inbound calls and tickets from clients and sales representativesAssist retailers with inquiries related to...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Customer Service Representative Role OverviewExperian is a global tech company and leader in data and analytics. We're seeking a skilled Customer Service Representative to join our team and provide exceptional customer experience.Key Responsibilities:Deliver outstanding customer service through active listening and strong communication skills.Provide...


  • San Francisco, Heredia, Costa Rica Movate A tiempo completo

    The Customer Service Representative at Movate is responsible for delivering exceptional customer experiences through professional and quality service. This role involves interacting with customers via phone, providing accurate information, and resolving issues in a timely manner.Key Responsibilities:- Answer inbound phone calls from customers and provide...


  • San Francisco, Heredia, Costa Rica Procore Technologies A tiempo completo

    About the RoleWe are seeking a highly skilled and dedicated Customer Service Representative to join our team at Procore Technologies. As a member of our Customer Support department, you will play a vital role in providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.


  • San Francisco, Heredia, Costa Rica Bosch Group A tiempo completo

    Job DescriptionBosch Service Solutions is seeking a skilled Customer Service Representative to join our team in Costa Rica. In this role, you will be responsible for providing exceptional customer service to luxury vehicle owners over the phone, responding to emergencies, and collaborating with colleagues to ensure a unified response.Responsibilities-...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    We are seeking a skilled Customer Service Representative to join our team at Experian.The ideal candidate will have 6-12 months of inbound call handling experience and a strong understanding of customer service principles.Key Responsibilities:Assist customers with credit-related memberships, services, and product offeringsProvide excellent written and oral...


  • San Francisco, Heredia, Costa Rica Swarovski A tiempo completo

    As a Customer Service Representative at Swarovski, you will be responsible for delivering exceptional customer experiences through seamless communication and efficient resolution of inquiries.Key Responsibilities:• Respond to customer inquiries in a timely and professional manner• Resolve standard queries and complaints efficiently• Provide accurate...


  • San Francisco, Heredia, Costa Rica British American Tobacco A tiempo completo

    At British American Tobacco, we are looking for a Customer Service Representative to join our Finance team in Heredia, Costa Rica.We offer a competitive salary of $32,000 per year, along with a range of benefits including health insurance, retirement plan, and paid time off.This role is part of GBS Finance and is responsible for taking calls from retailers...


  • San Francisco, Heredia, Costa Rica Huntsman A tiempo completo

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Huntsman Corporation. As a key member of our customer-facing team, you will play a crucial role in ensuring seamless execution of customer ordering processes.Key ResponsibilitiesManage day-to-day relationships and orders for identified customer accounts,...


  • San Francisco, Heredia, Costa Rica Straumann Group A tiempo completo

    Equal Opportunity Employer StatementStraumann Group is an equal opportunity employer and welcomes applications from diverse candidates. As an equal opportunity employer, we are committed to creating an inclusive work environment where everyone feels valued and respected.Job SummaryWe are seeking a Customer Service Representative to join our team. In this...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Job SummaryWe are seeking a skilled Customer Service Representative to join our team at Experian. As a key member of our employer services team, you will be responsible for interacting with users to provide and process information in response to inquiries, concerns, and requests about our online employment and income verification services.Key...


  • San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completo

    **Job Overview**We are seeking a highly skilled Customer Service Representative to join our team at the Costa Rica Marriott Hotel Hacienda Belen.**Estimated Salary:** $35,000 - $45,000 per year (depending on experience)Key Responsibilities:Provide exceptional customer service to guests and respond to their inquiries in a timely mannerWork closely with spa...


  • San Francisco, Heredia, Costa Rica Bosch Group A tiempo completo

    Job Title: Customer Service Representative - Connected Drive ExpertAbout the Role:The Bosch Group is seeking a skilled and customer-focused CUSTOMER SERVICE REPRESENTATIVE to join our team as a Connected Drive Expert. In this role, you will be responsible for delivering exceptional customer service to vehicle owners, ensuring their Connected Drive experience...


  • San Francisco, Heredia, Costa Rica Bill Gosling Outsourcing A tiempo completo

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Bill Gosling Outsourcing. As a Collections Agent, you will be responsible for contacting customers who are late on their bills to arrange payments and understand the reason for their delinquency.Key ResponsibilitiesMake outbound and take inbound calls to arrange...


  • San Francisco, Heredia, Costa Rica 360Training A tiempo completo

    About 360TrainingWe are a dynamic and innovative company that values excellent customer service.Estimated Salary: $45,000 - $60,000 per yearJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Ambassador, you will be responsible for providing exceptional service to our customers through various...


  • San Francisco, Heredia, Costa Rica Straumann Group A tiempo completo

    About the RoleWe are seeking a highly skilled Dental Customer Service Representative to join our team at Straumann Group.Job SummaryThe successful candidate will be responsible for providing superior customer service over the telephone to dental offices and labs, setting up new accounts, answering customer interactions, providing technical support, and...


  • San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completo

    About Marriott InternationalAt Marriott International, we believe in putting people first. We strive to create an experience that is memorable and unique - with food and drinks on the side.Job SummaryWe are looking for a Customer Service Representative and Hospitality Ambassador to join our team. As a Guest Service Expert, you will be responsible for...


  • San Francisco, Heredia, Costa Rica Bosch Group A tiempo completo

    Job Overview:The Bosch Group is seeking a highly skilled and customer-focused Bilingual Customer Service Representative to join our team. In this role, you will provide exceptional service to vehicle owners, ensuring their needs are met promptly and efficiently.About the Role:As a Bilingual Customer Service Representative, you will be responsible for...