Customer Service Representative
hace 2 meses
As a Customer Service Representative at Swarovski, you will be responsible for delivering exceptional customer experiences through seamless communication and efficient resolution of inquiries.
Key Responsibilities:
• Respond to customer inquiries in a timely and professional manner
• Resolve standard queries and complaints efficiently
• Provide accurate product information and assist with online order inquiries
• Follow communication procedures and guidelines
Requirements:
• Fluency in English and French (C1 level)
• Minimum 1 year of experience in a customer-facing role
• Proficiency in Microsoft Office and Teams
About Swarovski:
Swarovski is an iconic global brand known for its high-quality crystal products. As a valued member of our team, you will have the opportunity to work with a diverse group of employees who share a passion for delivering exceptional customer experiences.
At Swarovski, we believe in diversity, inclusion, and self-expression. We are committed to creating a workplace where everyone feels valued, respected, and connected.
Join us in our mission to bring joy and beauty to our customers through exceptional service and high-quality products.
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