Customer Service Representative

hace 2 meses


San Francisco, Heredia, Costa Rica Swarovski A tiempo completo

As a Customer Service Representative at Swarovski, you will be responsible for delivering exceptional customer experiences through seamless communication and efficient resolution of inquiries.

Key Responsibilities:

• Respond to customer inquiries in a timely and professional manner
• Resolve standard queries and complaints efficiently
• Provide accurate product information and assist with online order inquiries
• Follow communication procedures and guidelines

Requirements:

• Fluency in English and French (C1 level)
• Minimum 1 year of experience in a customer-facing role
• Proficiency in Microsoft Office and Teams

About Swarovski:

Swarovski is an iconic global brand known for its high-quality crystal products. As a valued member of our team, you will have the opportunity to work with a diverse group of employees who share a passion for delivering exceptional customer experiences.

At Swarovski, we believe in diversity, inclusion, and self-expression. We are committed to creating a workplace where everyone feels valued, respected, and connected.

Join us in our mission to bring joy and beauty to our customers through exceptional service and high-quality products.



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