Customer Service Representative
hace 21 horas
Job Title: Customer Service Representative
This role is a vital part of our customer-facing team, dedicated to delivering exceptional service and support to dental professionals worldwide.
About the Job:
We are seeking an experienced customer service representative to join our team in Heredia, Costa Rica. The successful candidate will be responsible for handling incoming interactions from dental offices and labs, providing technical support on Straumann products, and ensuring seamless order processing using SAP.
Main Responsibilities:
- Provide superior customer service over the telephone, addressing queries and resolving issues promptly and professionally.
- Maintain accurate customer master data in SAP and set up new accounts as needed.
- Offer basic technical support on Straumann products, including troubleshooting and guidance.
- Process orders accurately and efficiently using SAP, ensuring timely delivery and resolution of any shipping issues.
- Pursue weekly productivity, efficiency, and satisfaction goals, collaborating with the team to drive success.
- Attend and contribute to team meetings, staying updated on relevant information and company developments.
Requirements:
- 1+ years of experience in customer service or support roles.
- High school diploma or equivalent; proficiency in English is essential.
- Dental experience is preferred but not mandatory; ability to work in a fast-paced team environment is crucial.
Benefits:
As a valued member of our team, you can expect a competitive salary of $45,000 per year, commensurate with experience, plus benefits that include health insurance, paid time off, and opportunities for professional growth and development.
About Us:
The Straumann Group is a leading innovator in the dental industry, committed to empowering healthcare professionals with cutting-edge solutions and unparalleled customer support. Our diverse global team shares a passion for excellence, innovation, and collaboration.
-
Customer Service Representative
hace 2 meses
San Francisco, Heredia, Costa Rica Moody'S A tiempo completoCustomer Service Representative RoleWe are seeking a customer-focused individual to join our team as a Customer Service Representative. The successful candidate will be responsible for providing exceptional customer service, responding to inquiries, and resolving issues in a timely and professional manner.Key Responsibilities:Respond to customer inquiries...
-
Customer Service Representative
hace 1 semana
San Francisco, Heredia, Costa Rica Jll A tiempo completoJob DescriptionWe are seeking a skilled Customer Service Representative to join our team at JLL. In this role, you will be responsible for developing and implementing a best-in-class customer service program.Key ResponsibilitiesProvide exceptional customer support by working closely with clients and employees to resolve issues and improve the overall...
-
Customer Service Representative
hace 1 mes
San Francisco, Heredia, Costa Rica British American Tobacco A tiempo completoJoin Our Team as a Customer Service Representative!The ideal candidate will have at least 1 year of contact center experience, with a strong background in customer service and a proven track record of resolving complex issues.Key Responsibilities:Handle inbound calls and tickets from clients and sales representativesAssist retailers with inquiries related to...
-
Customer Service Representative
hace 2 meses
San Francisco, Heredia, Costa Rica Experian A tiempo completoCustomer Service Representative Role OverviewExperian is a global tech company and leader in data and analytics. We're seeking a skilled Customer Service Representative to join our team and provide exceptional customer experience.Key Responsibilities:Deliver outstanding customer service through active listening and strong communication skills.Provide...
-
Customer Service Representative
hace 2 meses
San Francisco, Heredia, Costa Rica Movate A tiempo completoThe Customer Service Representative at Movate is responsible for delivering exceptional customer experiences through professional and quality service. This role involves interacting with customers via phone, providing accurate information, and resolving issues in a timely manner.Key Responsibilities:- Answer inbound phone calls from customers and provide...
-
Dedicated Customer Service Representative
hace 3 semanas
San Francisco, Heredia, Costa Rica Procore Technologies A tiempo completoAbout the RoleWe are seeking a highly skilled and dedicated Customer Service Representative to join our team at Procore Technologies. As a member of our Customer Support department, you will play a vital role in providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.
-
Customer Service Representative
hace 2 meses
San Francisco, Heredia, Costa Rica Bosch Group A tiempo completoJob DescriptionBosch Service Solutions is seeking a skilled Customer Service Representative to join our team in Costa Rica. In this role, you will be responsible for providing exceptional customer service to luxury vehicle owners over the phone, responding to emergencies, and collaborating with colleagues to ensure a unified response.Responsibilities-...
-
Customer Service Representative
hace 2 días
San Francisco, Heredia, Costa Rica Straumann Group A tiempo completoAbout the RoleWe are seeking a skilled Customer Service Representative to join our team at the Straumann Group, a leading provider of innovative dental implant solutions. In this role, you will be responsible for delivering exceptional customer service to healthcare professionals and patients alike.Your key responsibilities will include:Providing timely and...
-
Customer Service Representative
hace 1 mes
San Francisco, Heredia, Costa Rica Experian A tiempo completoWe are seeking a skilled Customer Service Representative to join our team at Experian.The ideal candidate will have 6-12 months of inbound call handling experience and a strong understanding of customer service principles.Key Responsibilities:Assist customers with credit-related memberships, services, and product offeringsProvide excellent written and oral...
-
Customer Service Representative
hace 2 meses
San Francisco, Heredia, Costa Rica Swarovski A tiempo completoAs a Customer Service Representative at Swarovski, you will be responsible for delivering exceptional customer experiences through seamless communication and efficient resolution of inquiries.Key Responsibilities:• Respond to customer inquiries in a timely and professional manner• Resolve standard queries and complaints efficiently• Provide accurate...
-
Customer Service Representative
hace 2 días
San Francisco, Heredia, Costa Rica British American Tobacco A tiempo completoAt British American Tobacco, we are looking for a Customer Service Representative to join our Finance team in Heredia, Costa Rica.We offer a competitive salary of $32,000 per year, along with a range of benefits including health insurance, retirement plan, and paid time off.This role is part of GBS Finance and is responsible for taking calls from retailers...
-
Customer Service Representative
hace 1 mes
San Francisco, Heredia, Costa Rica Huntsman A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Huntsman Corporation. As a key member of our customer-facing team, you will play a crucial role in ensuring seamless execution of customer ordering processes.Key ResponsibilitiesManage day-to-day relationships and orders for identified customer accounts,...
-
Customer Service Representative
hace 2 meses
San Francisco, Heredia, Costa Rica Straumann Group A tiempo completoEqual Opportunity Employer StatementStraumann Group is an equal opportunity employer and welcomes applications from diverse candidates. As an equal opportunity employer, we are committed to creating an inclusive work environment where everyone feels valued and respected.Job SummaryWe are seeking a Customer Service Representative to join our team. In this...
-
Customer Service Representative
hace 2 meses
San Francisco, Heredia, Costa Rica Experian A tiempo completoJob SummaryWe are seeking a skilled Customer Service Representative to join our team at Experian. As a key member of our employer services team, you will be responsible for interacting with users to provide and process information in response to inquiries, concerns, and requests about our online employment and income verification services.Key...
-
Customer Service Representative
hace 3 días
San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completo**Job Overview**We are seeking a highly skilled Customer Service Representative to join our team at the Costa Rica Marriott Hotel Hacienda Belen.**Estimated Salary:** $35,000 - $45,000 per year (depending on experience)Key Responsibilities:Provide exceptional customer service to guests and respond to their inquiries in a timely mannerWork closely with spa...
-
Customer Service Representative
hace 1 mes
San Francisco, Heredia, Costa Rica Bosch Group A tiempo completoJob Title: Customer Service Representative - Connected Drive ExpertAbout the Role:The Bosch Group is seeking a skilled and customer-focused CUSTOMER SERVICE REPRESENTATIVE to join our team as a Connected Drive Expert. In this role, you will be responsible for delivering exceptional customer service to vehicle owners, ensuring their Connected Drive experience...
-
Customer Service Representative
hace 2 meses
San Francisco, Heredia, Costa Rica Bill Gosling Outsourcing A tiempo completoJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Bill Gosling Outsourcing. As a Collections Agent, you will be responsible for contacting customers who are late on their bills to arrange payments and understand the reason for their delinquency.Key ResponsibilitiesMake outbound and take inbound calls to arrange...
-
Customer Service Ambassador
hace 3 días
San Francisco, Heredia, Costa Rica 360Training A tiempo completoAbout 360TrainingWe are a dynamic and innovative company that values excellent customer service.Estimated Salary: $45,000 - $60,000 per yearJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Ambassador, you will be responsible for providing exceptional service to our customers through various...
-
Dental Customer Service Representative
hace 1 mes
San Francisco, Heredia, Costa Rica Straumann Group A tiempo completoAbout the RoleWe are seeking a highly skilled Dental Customer Service Representative to join our team at Straumann Group.Job SummaryThe successful candidate will be responsible for providing superior customer service over the telephone to dental offices and labs, setting up new accounts, answering customer interactions, providing technical support, and...
-
San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completoAbout Marriott InternationalAt Marriott International, we believe in putting people first. We strive to create an experience that is memorable and unique - with food and drinks on the side.Job SummaryWe are looking for a Customer Service Representative and Hospitality Ambassador to join our team. As a Guest Service Expert, you will be responsible for...