Healthcare Insurance Specialist
hace 4 semanas
Auxis is seeking a skilled Healthcare Insurance Specialist to join our team in providing exceptional customer service and support. As an integral part of our team, you will play a crucial role in ensuring the accuracy and efficiency of insurance policy updates and reinstatements.
About the Role:
You will work closely with our clients to resolve account-related issues, verify patient insurance information, and ensure seamless communication with vendors. Your excellent communication skills and attention to detail will enable you to build strong relationships with customers and colleagues alike.
Key Responsibilities:
- Verify and update patient account information for accuracy and completeness
- Research and respond to vendor inquiries regarding account status and changes
- Collaborate with cross-functional teams to resolve complex account issues
- Communicate effectively with customers to address concerns and provide solutions
- Ensure timely and accurate processing of insurance claims and payments
- Participate in ongoing training and professional development to enhance knowledge and skills
Requirements and Qualifications:
- Demonstrated experience in customer service or back-office roles, preferably in the healthcare industry
- Excellent written and verbal communication skills, with proficiency in English (B2+ level)
- A high school diploma or equivalent, with a focus on continuous learning and professional growth
- The ability to adapt to changing priorities and deadlines in a fast-paced environment
- Strong analytical and problem-solving skills, with a commitment to delivering high-quality results
- A genuine interest in working with customers and helping them achieve their goals
Benefits and Culture:
- Auxis prioritizes employee growth and development, offering training and development programs to support your career advancement
- We foster a culture that empowers employees to be their best selves, working towards common team goals
- Enjoy a comprehensive benefits package, including health insurance, transportation subsidy, and paid time off
- Take advantage of our employee recognition program, celebrating individual and team achievements
Salary and Location:
As a Healthcare Insurance Specialist, you can expect a competitive salary range of $40,000-$60,000 per year, depending on location and experience.
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