Healthcare Specialist

hace 4 semanas


San Francisco, Heredia, Costa Rica Auxis A tiempo completo

Auxis is seeking a highly skilled Healthcare Specialist to join our team in resolving pre-bill insurance claims.

Job Summary

This role involves reviewing pre-bill accounts for discrepancies, communicating with payors to resolve issues, and accurately documenting communications and actions taken. The ideal candidate will have excellent communication skills, be able to work independently and collaboratively, and have a strong attention to detail.

Key Responsibilities
  • Work pre-bill accounts to resolve discrepancies and variances.
  • Report insurance denial trends and identify problem accounts.
  • Contact facilities, physicians' offices, and/or insurance companies to resolve denials/appeals.
  • Adhere to time and attendance policies and participate in ongoing education and training as needed.
Requirements
  • English - Spanish Language (Oral and writing 85% or higher, C1 or above).
  • High school diploma required.
  • At least 1 year of experience in Customer Service positions.
  • Strong customer service skills and excellent communication skills.
Benefits
  • Comprehensive health benefits covering medical, vision, and dental.
  • Transportation subsidy.
  • Solidarity Association.
  • Training and development programs.
  • Employee recognition program.
  • Generous paid time off and family leave.
Compensation

The estimated salary for this role is $55,000 - $65,000 per year, depending on experience and qualifications.



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