Professional Healthcare Claims Resolution Specialist

hace 1 mes


San Francisco, Heredia, Costa Rica Auxis A tiempo completo

Auxis is a fast-growing business process outsourcing provider seeking a highly skilled Healthcare Claims Resolution Specialist to support one of our largest accounts and leading provider of healthcare services.

This esteemed organization serves 959 hospitals and 2979 physician practices with over 50 million patient encounters annually, making it a critical partner in the delivery of quality care.

In this pivotal role, you will monitor the claims process to ensure timely reimbursement to the provider, thereby keeping medical expenses fair to the patient.

Responsibilities:

  • Triage incoming inventory for the Appeals team, validating appeal criteria is met
  • Compose technical denial arguments for reconsideration, including both written and telephonically
  • Identify contract protection that can be leveraged to overturn denials
  • Overcome objections that prevent payment of the claim and gain commitment for payment through concise and effective appeal argument
  • Identify problem accounts/processes/trends and escalate as appropriate
  • Utilize effective documentation standards that support a strong historical record of actions taken on the case
  • Ability to perform basic math to ensure accurate statement of accounts receivable
  • Meet the productivity and quality standards of the organization
  • Timely completion and comprehension of all educational requirements
  • Practice and adhere to the "Code of Conduct" philosophy and "Mission and Value Statement"

Requirements:

  • English - Spanish Language (Oral and writing 85% or higher), (C1 or above)
  • Must have a high school diploma or in progress to complete high school
  • At least 6 months of experience in Customer Service positions
  • This job adjusts to the Eastern Time Zone and follows a US holiday schedule

About Auxis:

Auxis prioritizes employee growth and development to help you advance your career. Our culture empowers you to be your best in the interest of a common team goal.

We offer a competitive salary range of $45,000 - $60,000 per annum, depending on experience, along with an extensive benefits package, including health benefits, transportation subsidy, training and development programs, employee recognition program, paid time off and family-paid leave, and paid day off for your birthday.



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