Professional Appeals Resolution Specialist
hace 3 días
At People Working Corp, we are seeking a skilled Professional Appeals Resolution Specialist to join our team in Heredia, Costa Rica. In this role, you will be responsible for pursuing additional payment on open appeals through various means of communication with payers and patients.
Key Responsibilities:- Pursue timely payment and resolution of appeals by communicating effectively with payers and patients
- Overcome objections that prevent payment of claims
- Gain commitment for payment through concise and factual collection techniques
- Escalate accounts to appropriate individuals as needed, including accounts with lack of timely payer response
The ideal candidate will have excellent communication skills, a genuine interest in working with customers, and the ability to adjust their local schedule during Daylight Savings time changes. They must also possess a high school diploma, 1 year of experience in customer service positions, and strong English and Spanish language skills (B2+ or above).
Estimated Salary: $25,000 - $35,000 per year, depending on experience
We offer a dynamic work environment, opportunities for growth and development, and a competitive salary package. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply.
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