Contract Dispute Resolution Specialist

hace 1 mes


San Francisco, Heredia, Costa Rica Auxis A tiempo completo
About the Role

We are seeking a skilled Contract Dispute Resolution Specialist to join our team at Auxis. This role offers an exciting opportunity to work with a fast-growing business process outsourcing provider, supporting one of its largest accounts and leading providers of healthcare services.

Responsibilities
  • Triage incoming inventory for the Appeals team, identifying key contract protection points and developing effective denial arguments.
  • Collaborate with cross-functional teams to ensure timely reimbursement to providers, overcoming objections through strong communication skills.
  • Analyze complex contracts, applying knowledge of legal and regulatory requirements to support dispute resolution.
Requirements
  • English-Spanish bilingual proficiency, with a high school diploma or equivalent.
  • A minimum of 6 months of customer service experience, demonstrating excellent communication and problem-solving skills.
  • Able to work independently and collaboratively in a dynamic environment, prioritizing multiple tasks and managing competing demands.
About Auxis

Auxis prioritizes employee growth and development, empowering employees to excel in their roles. Our benefits package includes health insurance, transportation subsidy, training and development programs, employee recognition, paid time off, and family-paid leave.

This position offers an estimated salary range of $45,000 - $65,000 per annum, depending on location and qualifications.


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