Consumer Financial Support Specialist

hace 1 semana


San Francisco, Heredia, Costa Rica Equifax A tiempo completo

We are seeking a highly skilled Consumer Financial Support Specialist to join our team at Equifax in the USA.

**Estimated Salary:** $45,000 - $65,000 per annum

**Job Description:

As a Consumer Financial Support Specialist, you will play a crucial role in providing exceptional support to individuals from the USA through inbound calls. You will help people achieve their financial goals by offering expert advice and guidance on credit information, file interpretations, and dispute resolution.

**Key Responsibilities:

  • Provide education and support to customers regarding credit-related matters
  • Ensure compliance with company policies and relevant regulations
  • Analyze customer scenarios and provide optimal solutions to resolve issues

**Requirements:

  • Spanish proficiency (B2 or above)
  • English proficiency (B2 or above)
  • French proficiency (B2 or above)
  • High School Diploma
  • Basic computer skills

**What Sets You Apart:

  • Technical curiosity
  • Credit bureau knowledge
  • Experience living and working in the USA

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