Senior AR Collections Specialist

hace 1 mes


San Francisco, Heredia, Costa Rica Baxter A tiempo completo
About Us

Baxter, a leading healthcare company, is dedicated to saving and sustaining lives worldwide. Our mission-driven organization values teamwork, purpose, and innovation. With a presence in almost every hospital globally, we've pioneered groundbreaking medical advancements that transform healthcare.

Our culture fosters happiness, success, and inspiration among team members. As we redefine the treatment landscape, we strive to improve patients' lives. A significant development on the horizon includes spinning off our Kidney Care segment into an independent, publicly traded company, poised to pursue growth opportunities and invest in innovation.

Job Overview

We are seeking a skilled Senior AR Collections Specialist to join our DMG Team, responsible for managing distributor and wholesaler accounts across the Americas Region. This role involves maintaining a portfolio of customers, reducing open AR aging by improving cash collections and minimizing disputes. Key responsibilities include:

  • Performing daily collection activities as prioritized by debt collection software
  • Contacting delinquent customers for resolution and payment, recording all activities in the collection system
  • Developing a deep understanding of customer profiles and sensitivities
  • Gaining a strong working knowledge of the customer base and company organizational structure for effective issue resolution
  • Communicating account delinquency or lack of payments to Trade Reps for assistance and visibility
  • Resolving unidentified payments and other payment-related issues
  • Addressing A/R related disputes within a predefined timeframe
Requirements

To succeed in this role, you will need:

  • A Bachelor's degree in Administration, Finance, or a related field, or advanced studies
  • At least 3 years of experience in SSC or a similar corporate role with primary focus on data analysis
  • Experience in Dispute Management is an asset
  • Familiarity with accounts receivable and dispute management processes
  • Proficiency in using ERP systems such as JDE
  • Proficient in Microsoft Office suite
  • Experience in collections process improvements

As an equal opportunity employer, Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status, or any other legally protected characteristic.

Estimated Salary

$85,000 - $115,000 per year, depending on location and experience.



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