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Collections Specialist
hace 1 semana
At Stryker, you will find a profitable and growing company with a great culture and reputation. We were recently named one of the Best Workplaces in the WORLD by Fortune. Here, you will have many opportunities to learn and grow as we offer development opportunities unique for each employee's needs including training, certifications, mentorship, leadership programs, tuition reimbursement, one-on-one coaching and more.
Job Summary:
The Collections Analyst is responsible for performing customer interactions and follow-ups that ensure payments are received as per the established terms and in accordance to the cash collection and aging targets.
Key Responsibilities:
- Ensure payments from assigned customers are received as per established terms.
- Complete the daily worklist, following the appropriate steps of the collection's strategy.
- Timely document, log and escalate unsolved disputes.
- Complete reports on the status of delinquent accounts and related collection efforts.
- In coordination with the Credit Team, take order release/hold decisions.
- Cultivate strong collaborative relationships with internal customers, including Sales, Customer Service, and any other departments.
- Timely escalate large collection or reconciliation issues.
- Identify and address payment concerns and red flags before they become problems.
- Work with other Invoice to Cash teams to improve processes
- Contribute to accurate customer master data elements
- Maintains documentation to support A/R transactions and facilitate the efficient review and audit of books and records
- Comply with all internal control procedures to ensure accurate financial records.
- Performs other related work as assigned by management.
Requirements:
- Technical degree or at least 2 years of university studies, preferably in Business Administration, Accounting, Finance or related field
- Intermediate to advanced MS Office Suite
- Fluent spoken and written English
- Experience on collections-related systems (SAP, Oracle, Getpaid, or others)
- 2 - 3 years of relevant experience in a Collections role
About Stryker:
Stryker is a company committed to providing development opportunities for its employees and fostering a great culture and reputation. We are a profitable and growing company with a strong commitment to our employees' growth and well-being.
