Collective Payments Specialist

hace 1 mes


San Francisco, Heredia, Costa Rica Auxis A tiempo completo

Auxis is seeking a skilled Collective Payments Specialist to pursue additional payment on open appeals through various communication means, including telephonic, online, or via payment package processes with payers and patients. Key responsibilities include overcoming objections, gaining payment commitment, escalating accounts, and communicating trends to management.

About the Role

This role requires effective documentation standards and meeting productivity and quality standards. English-Spanish language proficiency (B2+) and customer service experience are essential for success. Additional skills include excellent communication, good presentation, and a polite and friendly character.

Job Responsibilities
  • Pursue additional payment on open appeals through various communication means
  • Overcome objections and gain payment commitment
  • Escalate accounts as necessary
  • Communicate trends to management

The ideal candidate will have a strong background in customer service and be proficient in both English and Spanish. They should also possess excellent communication and presentation skills.

In this role, you will work closely with our team to resolve payment disputes and ensure timely resolution of appeals. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply.

The estimated salary for this position is $55,000 - $65,000 per year, depending on location and experience.


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