Revenue Recovery Specialist

hace 1 mes


San Francisco, Heredia, Costa Rica People Working Corp A tiempo completo

We are seeking a Revenue Recovery Specialist at People Working Corp in Flores, Costa Rica. This is an excellent opportunity for individuals interested in working in customer service and sales to develop their skills and advance their careers.

About the Role

The Revenue Recovery Specialist will be responsible for pursuing additional payment on open appeals through various means of communication, including telephonically, online, or via payment package processes with payers and patients.

  • Key Responsibilities:
  • Pursue timely payment and resolution of appeals submitted to payers.
  • Communicate with payers and patients to overcome objections and gain commitment for payment.
  • Escalate accounts to appropriate individuals as needed, including accounts with lack of timely payer response.
  • Utilize effective documentation standards to support a strong historical record of actions taken on the account.
  • Meet productivity and quality standards of the organization.
Requirements

To succeed in this role, you should have:

  • Bilingual English-Spanish language proficiency (oral and written).
  • A high school diploma.
  • 1 year of experience in Customer Service positions.
  • An ability to adjust your schedule during Daylight Savings time changes.
  • Excellent communication and interpersonal skills.
  • Good presentation and a polite, tactful, and friendly character.
What We Offer

At People Working Corp, we offer a competitive salary and benefits package, including health insurance and paid time off.

Salary

The estimated monthly salary for this role is CRC 8,500,000-CRC 10,500,000, depending on experience.

Please note that the salary range may vary based on individual qualifications and performance.



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