Amazon Support Services Costa Rica SRL Account Representative
hace 3 semanas
Job Summary:
Amazon Support Services Costa Rica SRL is seeking a highly motivated and experienced Account Executive to join our team. As an Account Executive, you will be responsible for reaching out to Selling Partners from a selected Lead Pool, primarily from the MX Marketplace, to support them in adopting and re-adopting key Amazon Marketplace Programs. This includes programs such as Fulfilled by Amazon (Prime), External Fulfillment, Advertising, Brand Tools, and Promotions, ultimately resulting in improved Seller Experience (SX) and Customer Experience (CX).
Key Responsibilities:
- Identify, prospect, and help high-potential SPs to troubleshoot launch blockers and adopt programs that will enhance their performance at the marketplace.
- Effectively prioritize and manage a pipeline of merchants to consistently meet or exceed quarterly targets.
- Act as a business partner for merchants, providing data-driven insights and advice on adopting programs that will optimize their success on Amazon.
- Post-acquisition, build success cases together with accounts by providing business insights, training, and identifying business opportunities and executing a growth strategy.
- Enable merchants to learn and master Amazon's tools and systems to become self-sufficient in managing their catalog, inventory, and performance efficiently to required standards.
- Track business development results, analyze, interpret reports, and information for your portfolio.
- Prioritize your time optimally to achieve your targets in a KPI-driven environment.
Requirements:
- 1+ years of experience exceeding quota and key performance metrics.
- Bachelor's degree.
- Experience with business development, partnership management, or sourcing new business.
- Advanced written and verbal skills in Spanish and English, with a focus on technical and analytical skills.
- Experience using Excel at an advanced level, including knowledge of VBA/macros and advanced Excel functions.
- SQL proficiency.
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