Customer Service Representative for Vacation Rentals

hace 23 horas


Alajuela, Alajuela, Costa Rica Fist Bump A tiempo completo

Fist Bump, a hospitality business, is seeking customer service professionals to join our team. We acquire, renovate, and manage rental properties in Austin, TX.

We offer a unique work environment where we prioritize culture and teamwork. Our values include honesty, hard work, and kindness. We believe in work-life balance and will work with you to find a schedule that meets your needs.

As a customer service representative, you will be responsible for making customers happy and helping the business run smoothly. Your responsibilities will include reading and responding to guest inquiries, handling reservation modifications and rate negotiations, and resolving guest issues.

To succeed in this role, you will need excellent communication skills, a stable internet connection, and a quiet work environment suitable for VoIP conversations. You will also need to be comfortable using a computer and smartphone for business purposes.

We are looking for individuals who are motivated, independent, and kind. You should be able to work well independently and follow instructions. If you have customer service or hospitality experience, that's a plus.

We're open to part-time and full-time work, and we can create flexible shifts that work for your schedule. Fit matters a lot for us, so we want to ensure this role is meaningful and fulfilling for you.

The application process includes a brief English language assessment and a video call with one of our team members.



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