Career Opportunities in Customer Service and Operations
hace 3 días
At Equifax, you have the opportunity to power your possible by charting new paths, developing new skills, collaborating with bright minds, and making a meaningful impact. If you want to achieve your true potential, we want to hear from you.
As an Intermediate Product Fulfillment agent, you will play a key role in ensuring compliance with consumer requests, delivering quality output, and assuring on-time project completion with superior customer service. You will work in a collaborative team environment to achieve these results.
Some of the key objectives of this new role include delivering Back Office duties and handling inbound and outbound calls. It requires minimum supervision and high analytical decisions are taken.
Key Responsibilities:
- Comply with metrics and overall performance expectations
- Identify consumer needs through thorough analysis of their credit file
- Properly document follow-up actions for partner departments' best resolution
What We're Looking For:
- Fluent French language skills (B2 level) both written and spoken
- 6 months of knowledge of G-suite programs (Sheets, Docs, Slides, etc)
What Sets You Apart:
- English proficiency (B1 or B1+ level)
- Experience related to Support Areas (SME, Floor Support, etc)
- Actively studying any of the following: French, Business Management, Project Management, Law, Industrial Engineering
- Certified in process improvement methodology or proven experience in such a field
We Offer Comprehensive Benefits:
Comprehensive compensation and healthcare packages, on-site doctor, paramedics service 24/7, life insurance, gym facilities, collaborative workspaces, free transportation and parking, subsidized cafeteria, solidarity association, and organizational growth potential through our online learning platform with guided career tracks.
Equifax is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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