Career Opportunities in Customer Service and Operations

hace 3 días


San Francisco, Heredia, Costa Rica Equifax A tiempo completo

At Equifax, you have the opportunity to power your possible by charting new paths, developing new skills, collaborating with bright minds, and making a meaningful impact. If you want to achieve your true potential, we want to hear from you.

As an Intermediate Product Fulfillment agent, you will play a key role in ensuring compliance with consumer requests, delivering quality output, and assuring on-time project completion with superior customer service. You will work in a collaborative team environment to achieve these results.

Some of the key objectives of this new role include delivering Back Office duties and handling inbound and outbound calls. It requires minimum supervision and high analytical decisions are taken.

Key Responsibilities:

  • Comply with metrics and overall performance expectations
  • Identify consumer needs through thorough analysis of their credit file
  • Properly document follow-up actions for partner departments' best resolution

What We're Looking For:

- Fluent French language skills (B2 level) both written and spoken
- 6 months of knowledge of G-suite programs (Sheets, Docs, Slides, etc)

What Sets You Apart:

- English proficiency (B1 or B1+ level)
- Experience related to Support Areas (SME, Floor Support, etc)
- Actively studying any of the following: French, Business Management, Project Management, Law, Industrial Engineering
- Certified in process improvement methodology or proven experience in such a field

We Offer Comprehensive Benefits:

Comprehensive compensation and healthcare packages, on-site doctor, paramedics service 24/7, life insurance, gym facilities, collaborative workspaces, free transportation and parking, subsidized cafeteria, solidarity association, and organizational growth potential through our online learning platform with guided career tracks.

Equifax is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.



  • San Francisco, Heredia, Costa Rica Huntsman A tiempo completo

    Company OverviewHuntsman Corporation is a leading global manufacturer and marketer of differentiated and specialty chemicals. With a portfolio of thousands of products, we serve a diverse range of consumer and industrial end markets.We operate more than 70 manufacturing, R&D and operations facilities in approximately 30 countries and employ around 9,000...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Unlocking Opportunities through Exceptional SupportAt Experian, we empower businesses to make informed decisions and drive growth. Our Consumer Information Services team is dedicated to delivering innovative solutions that revolutionize the customer credit lifecycle.We're seeking a talented Customer Service Operations Specialist to join our dynamic team! In...


  • San Francisco, Heredia, Costa Rica Kuehne+Nagel A tiempo completo

    Company OverviewKuehne+Nagel is one of the most successful logistics organizations, known for its commitment to excellence and customer satisfaction.Job DescriptionThe role involves developing processes within the company system, attending training sessions, providing exceptional customer service via telephone or electronically, utilizing effective...


  • San Francisco, Heredia, Costa Rica Equifax A tiempo completo

    At Equifax, we are seeking a skilled Customer Service Operations Specialist to join our team. This role is crucial in ensuring that our customers receive exceptional service and support.Key Responsibilities:To provide high-quality customer service and support via phone, email, or other communication channelsTo resolve customer complaints and issues in a...


  • San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completo

    Job OverviewWe are seeking a Customer Service Representative - Food and Beverage to join our team at Marriott International, Inc.About the JobThe Customer Service Representative will be responsible for providing exceptional service to guests in a fast-paced food and beverage environment. This role involves setting tables, communicating with the kitchen,...


  • San Francisco, Heredia, Costa Rica Ibm A tiempo completo

    About Our Team">The IBM Unified Console team is dedicated to building an intuitive browser-based user experience following a containerized micro-service architecture for on-prem and cloud deployments running with tight security in orchestrated environments.Our consoles are architected using modern technologies, and we adopt a blend of agile and traditional...

  • Operational Team Lead

    hace 5 días


    San Francisco, Heredia, Costa Rica Cognizant A tiempo completo

    About the RoleThis is a leadership position within Cognizant's customer service team. The successful candidate will be responsible for ensuring the effective management of daily operations, processes, and teams to meet quality and efficiency standards.Key Responsibilities:Certify controls laid down by the business to ensure successful audits by clients and...


  • San Francisco, Heredia, Costa Rica Qualfon A tiempo completo

    In this dynamic role, you will be the primary point of contact for our customers, acting as a liaison to identify and address their concerns, issues, and queries. You will also play a pivotal part in educating them on various financial topics.**OUR MISSION AND VALUES**:We are committed to empowering individuals to pursue their total vocation and create...


  • San Francisco, Heredia, Costa Rica Equifax A tiempo completo

    At Equifax, we empower individuals to reach their full potential by providing an environment that fosters growth, collaboration, and meaningful contributions.The role of a Customer Service Representative at Equifax is pivotal in delivering exceptional customer experiences that consistently meet or exceed our high standards. Key responsibilities include:-...


  • San Francisco, Heredia, Costa Rica Bosch Group A tiempo completo

    Company OverviewBosch Group is a leading global supplier of Business Process Outsourcing solutions, leveraging the latest technology and Internet of Things to deliver innovative services. With over 9,000 associates across 27 locations, we support international customers in more than 35 languages.Job DescriptionThe Technical Operations Team Lead will serve as...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    **About Us**At Experian, we unlock the power of data to create more opportunities for consumers, businesses, and society.We're a global information services company that prioritizes our culture and values teamwork over self.We have 23,000 people operating across 44 countries, investing in new technologies, talented people, and innovation to help all our...


  • San Francisco, Heredia, Costa Rica Equifax A tiempo completo

    At Equifax, we empower individuals to achieve their full potential. Our goal is to provide exceptional customer service that consistently meets or exceeds expectations.Key Responsibilities:Provide quality customer support through daily interactionsCreate and maintain positive customer relationshipsManage outbound calls to resolve customer issues and gather...


  • San Francisco, Heredia, Costa Rica British American Tobacco A tiempo completo

    At British American Tobacco, we are committed to our Purpose of creating A Better Tomorrow. This drives our people and passion for innovation.We are a global leader with 53,000 employees across over 180 markets. Our brands are sold in more than 200 markets, made in 44 factories in 42 countries.Our newly established Tech Hubs are building extraordinary...


  • San Francisco, Heredia, Costa Rica Support Services Group - Cr A tiempo completo

    Drive Customer Satisfaction with Support Services Group\We are seeking a skilled Customer Service Representative to join our team at Support Services Group, a global high-touch Omnichannel Outsourced Contact Center solution company. This role offers the opportunity to work with clients from diverse backgrounds and drive customer satisfaction through...


  • San Francisco, Heredia, Costa Rica Moody'S Investors Service A tiempo completo

    Job OverviewMoodys Investors Service is a leading provider of credit ratings and research.About UsWe empower people to make better decisions and achieve brighter futures.Key ResponsibilitiesDevelop and maintain technical training programs that educate people and help develop their technical skills.Prepare and deliver training sessions as needed.Collaborate...


  • San Francisco, Heredia, Costa Rica Huntsman A tiempo completo

    About UsHuntsman Corporation is a global manufacturer and marketer of differentiated and specialty chemicals. Our chemical products number in the thousands and are sold worldwide to manufacturers serving a broad and diverse range of consumer and industrial end markets.We operate more than 70 manufacturing, R&D and operations facilities in approximately 30...


  • San Francisco, Heredia, Costa Rica Sykes Costa Rica A tiempo completo

    Job Description:To provide exceptional customer service and support to clients across various platforms, including phone, online networks, and mail.Key Responsibilities:To listen attentively to customer inquiries and respond promptly with accurate solutions.Maintain technical expertise in products and platforms assigned.Communicate effectively with team...


  • San Francisco, Heredia, Costa Rica Huntsman A tiempo completo

    About UsHuntsman Corporation is a globally recognized leader in the production and marketing of specialty chemicals. With a diverse portfolio of over 7,000 products, we cater to a wide range of consumer and industrial end markets.Job SummaryWe are seeking an experienced Customer Service Representative to join our team. In this role, you will be responsible...

  • Customer Service Agent

    hace 2 días


    San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completo

    Company OverviewAt Marriott International, we're committed to delivering exceptional hospitality experiences that leave a lasting impression on our guests. Our luxury portfolio of brands is renowned for its high standards and commitment to excellence.Job DescriptionWe're seeking a skilled Spa Specialist to join our team at Costa Rica Marriott Hotel Hacienda...


  • San Francisco, Heredia, Costa Rica Valor Global Information Technologies Cr A tiempo completo

    Job Summary">We are currently seeking a highly skilled and multilingual Customer Service Representative to join our team at Valor Global Information Technologies Cr.">About the Role">This is an exciting opportunity for a motivated and customer-focused individual to provide exceptional support to our clients via phone, email, and chat.">Key...