Customer Service Ambassador

hace 23 horas


San Francisco, Heredia, Costa Rica Equifax A tiempo completo

At Equifax, we empower individuals to achieve their full potential. Our goal is to provide exceptional customer service that consistently meets or exceeds expectations.

Key Responsibilities:

  • Provide quality customer support through daily interactions
  • Create and maintain positive customer relationships
  • Manage outbound calls to resolve customer issues and gather information
  • Contribute to metrics such as first contact resolution, quality, customer satisfaction, and productivity

Requirements:

  • Minimum 2 years of customer service experience
  • 6 months of experience serving US or Canadian clients
  • English proficiency (verbal and written), level B2 or higher
  • Proficiency with Google Suite and Microsoft Office (Word and Excel)

What Sets You Apart:

  • Detailed orientation and multitasking skills
  • Strong organizational, problem-solving, and analytical skills
  • Excellent communication and interpersonal skills

We offer comprehensive compensation and healthcare packages, on-site medical services, life insurance, gym facilities, collaborative workspaces, free transportation, and subsidized cafeteria options. Additionally, our online learning platform provides opportunities for career growth and development. Equifax is an Equal Opportunity Employer and welcomes qualified applicants from diverse backgrounds.



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