Customer Service Expert with Multilingual Abilities
hace 23 horas
Job Description:
To provide exceptional customer service and support to clients across various platforms, including phone, online networks, and mail.
Key Responsibilities:
- To listen attentively to customer inquiries and respond promptly with accurate solutions.
- Maintain technical expertise in products and platforms assigned.
- Communicate effectively with team members, managers, and other teams regarding issues, resolutions, and trends.
- Update records and paperwork through data entry.
Requirements:
We seek a skilled professional fluent in English and Portuguese, possessing excellent communication skills, teamwork orientation, and the ability to work under pressure. Relevant experience in customer service is essential.
Benefits:
- A standard Monday-to-Friday schedule.
- The opportunity to refer friends and earn bonuses and prizes.
- Access to our Tech Academy for professional development.
- Promising growth opportunities within the company.
About Sykes Costa Rica:
We are a dynamic organization committed to delivering top-notch customer experiences through our dedicated staff. Join us in this exciting role and take the first step towards a fulfilling career in customer service
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