Customer Service Expert with Multilingual Abilities

hace 23 horas


San Francisco, Heredia, Costa Rica Sykes Costa Rica A tiempo completo

Job Description:

To provide exceptional customer service and support to clients across various platforms, including phone, online networks, and mail.

Key Responsibilities:

  • To listen attentively to customer inquiries and respond promptly with accurate solutions.
  • Maintain technical expertise in products and platforms assigned.
  • Communicate effectively with team members, managers, and other teams regarding issues, resolutions, and trends.
  • Update records and paperwork through data entry.

Requirements:

We seek a skilled professional fluent in English and Portuguese, possessing excellent communication skills, teamwork orientation, and the ability to work under pressure. Relevant experience in customer service is essential.

Benefits:

  • A standard Monday-to-Friday schedule.
  • The opportunity to refer friends and earn bonuses and prizes.
  • Access to our Tech Academy for professional development.
  • Promising growth opportunities within the company.

About Sykes Costa Rica:

We are a dynamic organization committed to delivering top-notch customer experiences through our dedicated staff. Join us in this exciting role and take the first step towards a fulfilling career in customer service



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