Multilingual Customer Service Expert

hace 2 meses


San Francisco, Heredia, Costa Rica Equifax A tiempo completo

**About the Role**

We are seeking a skilled Trilingual Customer Service Representative to join our team at Equifax. The successful candidate will be responsible for providing support and education to our customers regarding credit information, file interpretations, and dispute resolution.

**Key Responsibilities**

  • Ensure compliance with company policies and country regulations.
  • Answer and solve problems and requests based on consumer scenarios, doing an analysis of the details provided, to offer optimal Direct to Consumers solutions.

**Requirements**

  • Spanish proficiency B2 or above.
  • English proficiency B2 or above.
  • French proficiency B2 or above.
  • High School Diploma.
  • Basic computer proficiency.

**What Sets You Apart**

  • Technological curiosity.
  • Credit bureau knowledge.
  • Experience living and working in the USA.


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