Multilingual Customer Support Specialist

hace 6 horas


San Francisco, Heredia, Costa Rica Equifax A tiempo completo

About the Role

We are seeking a highly skilled and multilingual Trilingual Customer Service Representative to join our team at Equifax. As a key member of our customer support team, you will play a vital role in providing exceptional service and support to our clients.

Key Responsibilities

  • Provide expert-level support and education regarding credit information, file interpretations, and dispute resolution.
  • Ensure compliance with company policies and country regulations.
  • Analyze consumer scenarios and provide optimal Direct to Consumers solutions.

Requirements

To be successful in this role, you will need:

  • Spanish proficiency B2 or above.
  • English proficiency B2 or above.
  • French proficiency B2 or above.
  • A High School Diploma.
  • Basic computer proficiency.

What Sets You Apart

If you have a keen interest in technology and possess knowledge of credit bureaus, we would love to hear from you Additionally, having spent time living and working in the USA can be an added advantage.



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