Automotive Customer Support Specialist

hace 2 meses


San Francisco, Heredia, Costa Rica Bosch Group A tiempo completo

Company Overview

Bosch Group is a leading global provider of technology and services.

Job Summary

We are seeking a highly skilled Automotive Customer Support Specialist to join our team. As a key member of our Customer Service Team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and exceeded.

Key Responsibilities

  • Provide Excellent Customer Service over the phone to luxury vehicle owners.
  • Monitor live feeds to identify emergencies and respond accordingly.
  • Collaborate with other team members to share information and coordinate a unified response.
  • Perform other functions related to the position.

Requirements

  • High School Diploma or equivalent.
  • 2-3 years of experience working in a call center environment.
  • Excellent communication skills (verbal and written).
  • Customer service oriented.
  • Team work oriented.
  • Ability to multitask.
  • Strong interpersonal skills.
  • Strong organizational skills and attention to detail.
  • Ability to work in a fast-paced environment.
  • Ability to work effectively without supervision.
  • English B2+ or C1 level.


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