Automotive Customer Support Specialist
hace 2 meses
Company Overview
Bosch Group is a leading global provider of technology and services.
Job Summary
We are seeking a highly skilled Automotive Customer Support Specialist to join our team. As a key member of our Customer Service Team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and exceeded.
Key Responsibilities
- Provide Excellent Customer Service over the phone to luxury vehicle owners.
- Monitor live feeds to identify emergencies and respond accordingly.
- Collaborate with other team members to share information and coordinate a unified response.
- Perform other functions related to the position.
Requirements
- High School Diploma or equivalent.
- 2-3 years of experience working in a call center environment.
- Excellent communication skills (verbal and written).
- Customer service oriented.
- Team work oriented.
- Ability to multitask.
- Strong interpersonal skills.
- Strong organizational skills and attention to detail.
- Ability to work in a fast-paced environment.
- Ability to work effectively without supervision.
- English B2+ or C1 level.
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