Customer Service Representative

hace 2 meses


San Francisco, Heredia, Costa Rica Experian A tiempo completo
Unlock the Power of Data with Experian

About Us:

Experian is a leading global information services company, leveraging data to drive growth and opportunities for consumers, businesses, and society. We've been recognized as one of the 100 Best Companies to Work For by Fortune and Forbes' World's Most Innovative Companies.

Job Summary:

We're seeking a highly motivated Customer Service Representative to join our Call Center team, providing exceptional support to Automotive customers. As a key resource, you'll respond to requests for information, products, and services, addressing client needs while ensuring timely resolutions.

Main Responsibilities:

  • Research and resolve technical problems and product questions efficiently
  • Document and communicate solutions quickly and accurately to internal and external clients
  • Serve as a liaison between customers and Sales teams, responding to inquiries and leads in a timely manner
  • Work effectively in a fast-paced environment with fluctuating priorities and tight deadlines

Requirements:

  • High School Diploma or equivalent
  • Minimum 2 years of call center customer support experience
  • Advanced problem-solving, analytical, and customer service skills
  • Strong English language skills (verbal and written)
  • Excellent organizational skills and attention to detail
  • Ability to work collaboratively within a diverse team

What We Offer:

Competitive salary: $45,000 per annum, estimated based on industry standards and location. Enjoy a comprehensive benefits package, including medical insurance, paid time off, annual performance bonuses, education reimbursement, and more.

Join Our Team:

As a valued member of our team, you'll have access to ongoing training and development opportunities, empowering you to excel in your role and advance your career. If you're a driven individual with a passion for delivering exceptional customer experiences, apply today



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