Customer Service Advisor Daily Solutions Expert

hace 7 horas


San Francisco, Heredia, Costa Rica Huntsman A tiempo completo

About Us

Huntsman Corporation is a global manufacturer and marketer of differentiated and specialty chemicals. Our chemical products number in the thousands and are sold worldwide to manufacturers serving a broad and diverse range of consumer and industrial end markets.

We operate more than 70 manufacturing, R&D and operations facilities in approximately 30 countries and employ approximately 9,000 associates within our four distinct business divisions.

Our diverse portfolio creates a range of career fields including manufacturing, research and development, technical services, sales and marketing, customer service - and the list goes on.

Your Role

You will be responsible for managing day-to-day relationships and orders for identified customer accounts, ensuring proficient and knowledgeable customer service is provided with a sense of integrity and trust.

Key Responsibilities

  1. Order Management: Manage orders, ensure timely delivery, and resolve any issues that may arise.
  2. Relationship Management: Work closely with stakeholders to ensure timely and accurate order processing and delivery in accordance with customer requirements and manufacturing capabilities.
  3. Employee Development: Develop product knowledge, service offerings, processes, back-up procedures, and industry conditions to enhance service and sales to customers.

Requirements

  • A high school diploma or equivalent in a Technical / Business or related field with 2+ years of related experience.
  • Strong Excel, SAP, and overall systems capabilities preferred.
  • Ability to create networks and get things done when others can't.
  • Proven ability to work with external customers to de-escalate issues that arise.

About You

We offer a dynamic and inclusive work environment where you can make a difference and grow your career.



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