Technical Solutions Expert

hace 15 horas


San Francisco, Heredia, Costa Rica Ibm Careers A tiempo completo

We are seeking a highly skilled Technical Solutions Expert to join our Systems Power Premium Support Team at IBM Careers. This is a full-time position with a salary range of $80,000 - $110,000 per annum.

**Job Description:**
As a Technical Solutions Expert, you will serve as a trusted advisor to our premium clients, providing technical expertise and support to resolve complex issues. You will be the primary point of contact for client queries, working closely with internal teams to ensure seamless problem resolution. Your analytical thinking and problem-solving skills will enable you to quickly identify client situations and expedite issue resolution by engaging the appropriate technical resource.

The role requires strong communication and interpersonal skills, with the ability to establish credibility and build trust with clients. You will facilitate monthly meetings, provide reports, and offer advice on best practices to enhance client satisfaction. The successful candidate must be highly motivated, with strong organizational skills and the ability to operate in a constantly evolving environment.



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