Technical Solutions Professional

hace 4 días


San Francisco, Heredia, Costa Rica Hewlett Packard A tiempo completo
Job Summary

We are seeking a skilled Technical Solutions Consultant to join our team at Hewlett Packard. The successful candidate will be responsible for resolving technical issues, responding to customer inquiries, and providing proactive support to ensure exceptional customer satisfaction.

About the Role

This is an exciting opportunity for a motivated individual who is passionate about delivering high-quality technical solutions. As a Technical Solutions Consultant, you will work closely with internal teams and external customers to resolve complex technical issues, provide expert advice, and implement effective solutions.

Key Responsibilities
  • Resolve technical issues through telephone, email, and face-to-face interactions with customers and internal stakeholders.
  • Provide expert advice on computer and printer hardware, software, and peripherals to customers and internal teams.
  • Develop and maintain in-depth knowledge of HP products and services to effectively address customer inquiries.
  • Collaborate with cross-functional teams to develop and implement process improvements that enhance customer experience.
Requirements

To be successful in this role, you will need:

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • 0-1 year of experience in a technical support environment, preferably in the IT industry.
  • Excellent communication, problem-solving, and analytical skills.
  • Advanced proficiency in Microsoft tools and operating systems.
  • Superior customer service skills and ability to work in a fast-paced environment.
What We Offer

In return for your hard work and dedication, we offer:

  • A competitive salary range of $60,000 - $80,000 per annum, depending on experience.
  • Ongoing training and development opportunities to enhance your skills and career growth.
  • A dynamic and collaborative work environment that values innovation and excellence.

  • Technical Solutions Lead

    hace 3 semanas


    San Francisco, Heredia, Costa Rica Databricks A tiempo completo

    Unlock Enterprise Value with Data-Driven SolutionsWe are on the lookout for a seasoned pre-sales professional to join our team at Databricks. As a Solutions Architect, you will play a pivotal role in helping our largest and most important accounts unlock the full potential of our products and solutions.The Key Responsibilities:Partner with Account Executives...


  • San Francisco, Heredia, Costa Rica Servicenow A tiempo completo

    **About ServiceNow**At ServiceNow, we empower our customers to thrive in a world where work and life are increasingly intertwined. Our technology helps organizations deliver exceptional customer experiences, automate workflows, and drive digital transformation.**Job Description**We're seeking a Technical Solutions Architect to lead the design and delivery of...


  • San Francisco, Heredia, Costa Rica Servicenow A tiempo completo

    **About the Role:**We are seeking a seasoned Technical Solutions Architect to join our team. As a key member of our professional services organization, you will play a crucial role in configuring ServiceNow Platform to drive customer outcomes.Key Responsibilities:Design and deliver ServiceNow solutions with technical architecture that supports long-term...


  • San Francisco, Heredia, Costa Rica Ibm A tiempo completo

    Role OverviewIn IBM Consulting, we are seeking a talented Technical Solutions Specialist to join our team. As a Technical Solutions Specialist, you will work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world.Key ResponsibilitiesDesign and develop user interface...


  • San Francisco, Heredia, Costa Rica Servicenow A tiempo completo

    **Company Overview**At ServiceNow, our technology enables organizations to work efficiently and effectively. We strive for excellence in everything we do and empower our customers to achieve their goals.We're proud to be one of the Fortune 100 Best Companies to Work For and World's Most Admired Companies, serving over 7,700+ customers across various...


  • San Francisco, Heredia, Costa Rica Hewlett Packard A tiempo completo

    **Technical Solutions Consultant** We are seeking a highly skilled Technical Solutions Consultant to join our team at Hewlett Packard. As a Technical Solutions Consultant, you will be responsible for resolving technical issues and providing exceptional customer service to our internal and external customers. **Key Responsibilities:** Resolve technical...


  • San Francisco, Heredia, Costa Rica Hewlett Packard A tiempo completo

    Job SummaryWe are seeking a skilled Technical Solutions Consultant to join our team. As a Technical Solutions Consultant, you will be responsible for resolving technical issues, providing excellent customer service, and working closely with internal and external stakeholders.Key ResponsibilitiesResolve technical issues through troubleshooting and...


  • San Francisco, Heredia, Costa Rica Ntt Data A tiempo completo

    **Job Summary**NTT DATA Services seeks a Senior Technical Solutions Architect to provide technical leadership in the design of highly complex systems across on-prem, 3rd party hosted, and Public Cloud platforms.**Key Responsibilities**:- Develop comprehensive infrastructure designs that incorporate strategic target state architecture and standards to...


  • San Francisco, Heredia, Costa Rica TIBCO A tiempo completo

    Job Overview At TIBCO, we're seeking a highly skilled Senior Technical Support Engineer to join our team. As a key member of our support team, you will be responsible for providing top-notch technical support to our customers via multiple communication channels. This is a challenging and rewarding role that requires a strong foundation in technical...


  • San Francisco, Heredia, Costa Rica Hewlett Packard A tiempo completo

    Job Summary:We are seeking a highly skilled Technical Solutions Consultant to join our team at Hewlett Packard. This individual will be responsible for resolving technical issues, responding to customer inquiries, and providing exceptional support to internal and external customers.About the Role:The successful candidate will have excellent communication...


  • San Francisco, Heredia, Costa Rica Fusionhit A tiempo completo

    We are seeking a highly skilled Pre-Sales Engineer to collaborate with our US-based client in the mobile development space.Responsibilities:+ Lead technical discovery calls with prospects to understand their desired user journey and functional product and integration requirements.+ Support Account Executives on addressing more complex product, technical and...


  • San Francisco, Heredia, Costa Rica Hewlett Packard A tiempo completo

    **Technical Support Role Overview**We are seeking a skilled Technical Solutions Specialist to join our team at Hewlett Packard. As a Technical Solutions Specialist, you will be responsible for resolving technical issues and providing exceptional customer service.**Key Responsibilities:**Resolve technical issues via telephone and e-supportArticulate case...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Job Title: Technical Solutions SpecialistJob Summary:We're seeking a highly skilled Technical Solutions Specialist to join our team at Experian. As a key member of our Client Services department, you will provide exceptional technical support to our clients, ensuring they receive the highest level of service.Key Responsibilities:Troubleshoot complex...


  • San Francisco, Heredia, Costa Rica Hewlett Packard A tiempo completo

    Job Summary:As a Technical Solutions Consultant at Hewlett Packard, you will be responsible for delivering exceptional technical support to our internal and external customers. This includes resolving complex technical issues, providing expert guidance, and ensuring seamless customer experiences.Key Responsibilities:Provide technical support via phone,...


  • San Francisco, Heredia, Costa Rica Hewlett Packard A tiempo completo

    Job SummaryWe are seeking a skilled Technical Solutions Consultant to join our team. As a Technical Solutions Consultant, you will be responsible for resolving technical issues, providing excellent customer service, and collaborating with our sales team.ResponsibilitiesResolve technical issues through troubleshooting and problem-solving.Provide exceptional...


  • San Francisco, Heredia, Costa Rica Hewlett Packard A tiempo completo

    Job OverviewAt Hewlett Packard, we are seeking an experienced Technical Solutions Consultant to join our team. As a key member of our support team, you will be responsible for resolving technical issues from incoming contacts and proactive notification systems.About the JobThis role is ideal for individuals with 0-1 year experience in relevant technologies...


  • San Francisco, Heredia, Costa Rica Databricks A tiempo completo

    Job Title: Technical Solutions ManagerWe are seeking a highly skilled Technical Solutions Manager to lead our technical support team in Costa Rica. As a key member of our organization, you will be responsible for building and managing a team of technical experts focused on resolving complex support tickets raised by our customers.Key Responsibilities:Build...


  • San Francisco, Heredia, Costa Rica Hewlett Packard A tiempo completo

    **Job Overview**We are seeking a highly skilled Technical Solutions Expert to join our team at Hewlett Packard. In this role, you will be responsible for resolving simple technical problems involving hardware and software via telephone and electronic support channels.**Key Responsibilities**Provide solutions and guidance to internal and external businesses...


  • San Francisco, Heredia, Costa Rica ServiceNow A tiempo completo

    About the RoleWe are seeking a highly skilled Technical Cloud Solutions Manager to join our team at ServiceNow. In this role, you will be responsible for driving the successful execution and delivery of holistic programs and processes to enable efficient delivery of technical solutions.As a Technical Cloud Solutions Manager, you will collaborate closely with...


  • San Francisco, Heredia, Costa Rica Movate Inc A tiempo completo

    About Movate Inc.">We are a dynamic company committed to providing exceptional customer experiences through our innovative approach and expert team. Estimated Salary: $50,000 - $65,000 per annumDescription of the Job Role:This is an exciting opportunity to join Movate Inc. as a Technical Support Professional. As a key member of our customer service team,...