Technical Solutions Specialist

hace 1 mes


San Francisco, Heredia, Costa Rica Experian A tiempo completo

Job Title: Technical Solutions Specialist

Job Summary:

We're seeking a highly skilled Technical Solutions Specialist to join our team at Experian. As a key member of our Client Services department, you will provide exceptional technical support to our clients, ensuring they receive the highest level of service.

Key Responsibilities:

  1. Troubleshoot complex technical issues and provide timely resolutions.
  2. Manage client relationships and maintain a high level of customer satisfaction.
  3. Stay up-to-date with product and technical changes to ensure accurate knowledge and support.
  4. Collaborate with internal teams to resolve issues and improve processes.
  5. Participate in ongoing training and development to enhance technical skills and expertise.

Requirements:

  • Bachelor's degree in Computer Science, IT, or related field.
  • Minimum 2 years of experience in technical support or a related field.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Flexibility to work evening shifts and occasional overtime.

About Experian:

We're a leading global information services company, dedicated to unlocking the power of data to create opportunities for consumers, businesses, and society. Our unique culture values diversity, inclusion, and collaboration, and we're passionate about making a positive impact.



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