Technical Solutions Expert

hace 1 mes


San Francisco, Heredia, Costa Rica Databricks A tiempo completo

About the Role

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We are seeking a seasoned Technical Solutions Engineer to join our team in Costa Rica. As a Technical Solutions Engineer, you will play a key role in providing technical support for Databricks Platform related issues and resolving complex customer challenges involving the Databricks unified analytics platform.

The Impact You Will Have

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Troubleshoot and resolve complex customer issues related to Databricks platform, provide best practices support for custom-built solutions developed by Databricks customers, deliver suggestions for improving performance in customer-specific environments, assist with issues around third-party integrations with Databricks environment, demonstrate and coordinate with engineering and escalation teams to achieve resolution of customer issues and requests, participate in the creation and maintenance of company documentation and knowledge articles, be a true proponent of customer advocacy, strengthen your AWS/Azure and Databricks platform expertise through learning and internal training programs, participate in weekend and weekday on-call rotation, and be a pioneer of our Databricks Costa Rica office.

What We Look For

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Solid experience with SQL-based database is required. Linux/Unix administration skills, two years of experience with Hadoop/Spark in either an administrative, development or support role, hands-on experience with AWS or Azure, experience with Distributed Big Data Computing environment, and a technical degree or equivalent experience are all essential qualifications for this position.

Our Commitment to Diversity and Inclusion

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We strive to foster an inclusive culture where everyone can excel. Our hiring practices are designed to ensure equal employment opportunities for individuals from diverse backgrounds.

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Salary Range: $120,000 - $160,000 per year.



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