Technical Solutions Expert
hace 8 horas
We are the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. Our culture prioritizes passion, teamwork, and innovation, making us an exciting place to work.
With 23,000 people operating across 44 countries, we invest in new technologies and talented individuals to help our clients maximize every opportunity.
The RoleWe are seeking a Technical Solutions Expert to be the primary technical point of contact for accounts. This individual will serve as a liaison between client and all internal Experian technology, operations, and product.
Responsibilities- Acting as a single point of contact for technical consulting and assisting with new and ongoing technical communications for existing clients.
- Anticipating positive and negative impacts throughout the organization regarding proposed solutions.
- Proactively testing new configurations against existing client workflows to ensure no unforeseen client impacts.
- Arbitrating discussions between the customer and Experian, representing the client's technical needs to Experian, and Experian's offerings to the client.
To be successful in this role, you should have:
- A BS or BA in Computer Science, Computer Information Systems, MIS, or relevant technology degree (Master's level a plus) or 5+ years of relevant experience in technical customer support, operations, or similar roles.
- Experience with Software as a Service, data modeling, data relationships, SQL queries, and optimization.
- Ability to query ad hoc data in Mysql, Redshift, Dynamo DB, or other data structures, knowledge of APIs, REST or SOAP web services, JSON, and XML.
- Familiarity with AWS compute and storage services, real-time system monitoring and reporting via technology tools such as Splunk, AppDynamics, DataDog, and/or Business Intelligence systems like Business Objects and Tableau.
- Strong analytical and problem-solving capabilities, excellent communication and presentation skills, comfortable speaking to internal or external technical and non-technical audiences.
This is a high-pressure, fast-paced environment where you will handle several projects and tasks simultaneously. You must be able to manage multiple critical investigations with little direction and have experience with SSO, OAuth, data encryption, and mobile SDKs.
We offer a competitive salary range of $80,000 - $110,000 per year, based on location and experience.
-
Technical Solutions Expert
hace 3 semanas
San Francisco, Heredia, Costa Rica Ibm Careers A tiempo completoWe are seeking a highly skilled Technical Solutions Expert to join our Systems Power Premium Support Team at IBM Careers. This is a full-time position with a salary range of $80,000 - $110,000 per annum.**Job Description:**As a Technical Solutions Expert, you will serve as a trusted advisor to our premium clients, providing technical expertise and support to...
-
Technical Solutions Expert
hace 2 meses
San Francisco, Heredia, Costa Rica Hewlett Packard A tiempo completo**Job Overview**We are seeking a highly skilled Technical Solutions Expert to join our team at Hewlett Packard. In this role, you will be responsible for resolving simple technical problems involving hardware and software via telephone and electronic support channels.**Key Responsibilities**Provide solutions and guidance to internal and external businesses...
-
Senior Technical Solutions Expert
hace 2 semanas
San Francisco, Heredia, Costa Rica Hewlett Packard A tiempo completo**Company Overview**Hewlett Packard is a leading technology company that provides innovative solutions to its customers. We are seeking a highly skilled technical support professional to join our team.**Job Description**We are looking for a technical solutions expert who can provide exceptional support to our customers. As a member of our team, you will be...
-
Technical Solutions Professional
hace 2 meses
San Francisco, Heredia, Costa Rica Hewlett Packard A tiempo completoJob SummaryWe are seeking a skilled Technical Solutions Consultant to join our team at Hewlett Packard. The successful candidate will be responsible for resolving technical issues, responding to customer inquiries, and providing proactive support to ensure exceptional customer satisfaction.About the RoleThis is an exciting opportunity for a motivated...
-
Technical Solutions Expert
hace 1 mes
San Francisco, Heredia, Costa Rica Databricks A tiempo completoAbout the Role">We are seeking a seasoned Technical Solutions Engineer to join our team in Costa Rica. As a Technical Solutions Engineer, you will play a key role in providing technical support for Databricks Platform related issues and resolving complex customer challenges involving the Databricks unified analytics platform.The Impact You Will...
-
Technical Consultant
hace 3 semanas
San Francisco, Heredia, Costa Rica Hewlett Packard A tiempo completoWe are seeking a skilled Technical Consultant to join our team. This role involves resolving complex technical issues, providing exceptional customer service, and working closely with internal and external stakeholders.About the RoleThis is a challenging and rewarding opportunity for an experienced professional to leverage their technical expertise,...
-
Technical Solutions Expert
hace 3 semanas
San Francisco, Heredia, Costa Rica Servicenow A tiempo completoAbout UsAt ServiceNow, we empower our customers to make the world work for everyone. Our technology is designed to help organizations streamline their operations, improve customer experiences, and drive business growth.We're a team of passionate innovators who share a common goal: to revolutionize the way businesses work. We believe that by working together,...
-
San Francisco, Heredia, Costa Rica Ibm Careers A tiempo completoTechnical Specialist Role OverviewThis is a SWAT team role where you will be responsible for guiding escalated clients through critical situations such as upgrades and migrations. You will develop a deep understanding of client challenges and advocate on their behalf to drive positive outcomes.Key Responsibilities:Guide clients through complex technical...
-
Technical Solutions Expert
hace 2 meses
San Francisco, Heredia, Costa Rica Hewlett Packard A tiempo completoJob Summary:We are seeking a highly skilled Technical Solutions Consultant to join our team at Hewlett Packard. This individual will be responsible for resolving technical issues, responding to customer inquiries, and providing exceptional support to internal and external customers.About the Role:The successful candidate will have excellent communication...
-
Endpoint Technical Expert
hace 3 meses
San Francisco, Heredia, Costa Rica Sgf Global A tiempo completo**Job Details**:As a Senior Endpoint Support Engineer at Sgf Global, you will be responsible for delivering high-quality endpoint solutions.**Key Responsibilities**:Provide expert-level technical support for endpoint devices and systems.Collaborate with cross-functional teams to ensure seamless endpoint integration.Stay up-to-date with the latest endpoint...
-
Key Account Technical Expert
hace 3 días
San Francisco, Heredia, Costa Rica Ibm A tiempo completoJob Summary:">We are seeking a highly skilled Key Account Technical Expert to join our team at IBM. As a technical expert, you will be responsible for providing Level 2 support across the Security Verify Access (ISVA/ISAM) and Verify SaaS product.Your Responsibilities:">">Provide high-quality support to clients within the expected SLA, while also providing...
-
San Francisco, Heredia, Costa Rica Experian A tiempo completoJob Overview:We are seeking a skilled Technical Support and Client Solutions Expert to join our Experian team in Costa Rica. As a key member of our Customer Service department, you will work closely with clients and internal teams to deliver exceptional support and solutions.About the Role:The ideal candidate will have at least 2 years of experience in a...
-
Expert Technical Solutions Architect
hace 4 semanas
San Francisco, Heredia, Costa Rica Databricks A tiempo completoAbout the RoleWe are seeking a highly skilled and experienced Designated Support Engineer to join our team at Databricks. In this role, you will be responsible for providing high-touch support experience to our largest strategic accounts.Key ResponsibilitiesManage one or multiple accounts simultaneously, project managing all open support cases on a daily...
-
Technical Solutions Professional
hace 8 horas
San Francisco, Heredia, Costa Rica Hewlett Packard A tiempo completoCompany Overview:">Hewlett Packard is a leading technology company that values innovation and customer satisfaction. Our team of experts works tirelessly to provide top-notch solutions for our clients.">Job Description:">We are seeking an Expert Technical Support Specialist to join our team. The successful candidate will be responsible for resolving...
-
Oracle EBS Technical Expert
hace 2 días
San Francisco, Heredia, Costa Rica Global Services Business A tiempo completo**Job Overview**At Global Services Business, we are seeking a highly skilled Oracle EBS Technical Expert to join our team. As an Oracle EBS Technical Expert, you will play a critical role in ensuring the successful implementation and maintenance of our Oracle EBS system.**Key Responsibilities:**Define and coordinate the execution of testing procedures to...
-
Cloud Networking and Security Solutions Expert
hace 3 meses
San Francisco, Heredia, Costa Rica Sgf Global A tiempo completo**Cloud Networking and Security Solutions Expert**Sgf Global seeks a highly skilled Cloud Networking and Security Solutions Expert to join our team. As a key member of our organization, you will be responsible for providing in-person and virtual enablement on current and emerging solutions and services offerings for field and partner organizations.**Key...
-
Technical IT Solutions Specialist
hace 2 días
San Francisco, Heredia, Costa Rica First Factory A tiempo completoFirst Factory is a leading manufacturing organization seeking an experienced IT Support Specialist to provide technical assistance to our staff and drive the maturation of our security protocols.To succeed in this role, you should possess extensive experience in delivering high-quality information technology support in fast-paced environments.As First...
-
Technical Marketing Specialist
hace 7 días
San Francisco, Heredia, Costa Rica Sgf Global A tiempo completoAbout Sgf GlobalSgf Global is a world-class organization that delivers cutting-edge solutions in the End User Computing (EUC) field. We're committed to helping customers and partners succeed through our innovative products and exceptional technical marketing team.Compensation PackageWe offer a highly competitive compensation package, with an estimated annual...
-
Technical Support Expert
hace 1 día
San Francisco, Heredia, Costa Rica Ibm A tiempo completoAbout Our TeamAt IBM, we're a group of innovators and problem solvers who are passionate about making technology work better for our clients. We believe that dedication to our clients' success, innovation that matters, and trust and personal responsibility in all our relationships is what sets us apart.We're committed to providing an environment where...
-
Senior Business Solutions Expert
hace 3 semanas
San Francisco, Heredia, Costa Rica Experian A tiempo completoWe are seeking a highly skilled Senior Business Solutions Expert to join our team at Experian. In this role, you will have the opportunity to work on diverse projects and collaborate with cross-functional teams to drive business growth.About the Role:Provide technical consultation and expertise in the design and implementation of client programs.Act as...