Renewal Operations Team Lead

hace 4 días


San José, San José, Costa Rica Micro Focus A tiempo completo
Job Description

As a Maintenance Renewal Supervisor at Micro Focus, you will play a crucial role in supporting and expanding our installed base while achieving assigned product quota.

Key Responsibilities:

  • Supervise a team of Inside Sales Representatives responsible for selling products, services, and supplies to customers via telephone, ensuring unit goals are met.
  • Achieve revenue and expense objectives within assigned area by driving sales-related activities and resources.
  • Assist in recruiting, training, and developing employees, including new hires and Inside Sales Representatives.
  • Responsible for employee career development, compensation, performance goals, monitoring, coaching, training, and new hire development.

Requirements

  • University or Bachelor's degree preferred.
  • Demonstrated experience supervising inside sales, with success in achieving progressively higher quotas or other sales-related goals.
  • Solid day-to-day supervisory skills, conflict resolution skills, coaching skills, and project management skills.
  • Good communication skills, Inside Sales skills, and ability to handle unique situations.

About Micro Focus

We are proud to be an Equal Opportunity Employer. Prospective employees will receive consideration without discrimination based on race, color, religion, creed, gender, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, citizenship, or any other legally protected status.



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