Content Review Specialist

hace 12 horas


San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

About Us

Amazon Support Services Costa Rica Srl is committed to providing a globally trusted customer experience by ensuring that Prime Video provides content customers love and trust. We strive to empower customers to make informed viewing choices for themselves and their children.

Job Overview

We are seeking a skilled Content Review Specialist to join our Prime Video Trust & Safety team. As a key member of this team, you will be responsible for working with a global team of Policy, Program, Engineering, Legal, and other teams to prevent violating content from appearing on Prime Video.

Main Responsibilities

  • Manage day-to-day Prime Video Trust & Safety Operations through content review and data labeling activities.
  • Influence and execute the compliance strategy and drive the operations roadmap with cross-functional teams.
  • Gather, analyze, and utilize relevant data to develop ways to improve the overall Prime Video user experience.
  • Research and stay up to date on key trends and suspicious patterns across policy areas.
  • Participate in content calibrations.
  • Review controversial video content in line with Prime Video's community guidelines.
  • Participate in on-call emergency escalation rotation as well as after-hours and weekend duty when necessary.

Requirements

To succeed in this role, you should have:

  • A high school or equivalent diploma.

What We Offer

At Amazon Support Services Costa Rica Srl, we offer a competitive salary and benefits package. We are an equal opportunities employer and welcome applications from diverse candidates.



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