Prime Video Content Specialist: Safeguarding the PV Experience

hace 18 horas


San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

At Amazon Support Services Costa Rica Srl, we're changing the way people watch movies and TV shows with millions of titles available on-demand. Our Prime Video Trust & Safety programs aim to enable a globally trusted customer experience by ensuring that Prime Video provides content customers love and trust.

We're looking for a skilled Trust & Safety Specialist to join our team in San Jose, CRI. As a key member of our global team, you'll work with Policy, Program, Engineering, Legal, and other teams to prevent violating content from appearing on Prime Video and ensure customers can make informed viewing decisions.

Your primary responsibilities will include:

  • Managing day-to-day Prime Video Trust & Safety Operations through content review and data labeling activities.
  • Influencing and executing the compliance strategy and driving the operations roadmap with cross-functional teams.
  • Gathering, analyzing, and utilizing relevant data to develop ways to improve the overall Prime Video user experience.

You'll be responsible for reviewing decisions about the appropriateness of different content, considering cultural and political sensitivities, and researching and staying up-to-date on key trends and suspicious patterns across policy areas.

This role may require on-call and weekend support on a rotational basis.

We offer a competitive estimated salary of $55,000 per year, depending on experience, as well as opportunities for growth and development in a dynamic and fast-paced environment.

If you're an avid fan of movies and TV series, comfortable working in ambiguity, and possess experience in content policy, anti-abuse, and reviewing online content, we encourage you to apply.



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