Education Content Specialist

hace 17 horas


San José, San José, Costa Rica Bill Gosling Outsourcing A tiempo completo

**About the Role**

We are seeking an experienced Education Content Specialist to join our team at Bill Gosling Outsourcing. This is a challenging and rewarding role that involves designing and developing engaging learning content for employees.

Key Responsibilities:

  • Design and develop learning content involving the design, layout, and content development for in-person, remote, and Computer-Based Training modules.
  • Create presentation and training material involving the design, layout, and content development for in-person, remote, and Computer-Based Training modules.
  • Work with Subject Matter Experts, Management, and others to create training objectives, material, and content.
  • Learn new knowledge, software, and innovate while collaborating with others.
  • Create testing questions and designing systems and/or tools to measure and report on the effectiveness of training.
  • Train team members on a variety of topics including applicable government regulations, Company strategies, systems, policies, procedures, practices, leadership, soft skills, software, train the trainer, and more.
  • Provide feedback on training experiences and trainee performance.

Requirements:

  • You have a minimum of 1 year of experience in two (2) of the following fields: Adult education, Curriculum/content development, and/or Multimedia/interactive content development.
  • Preferrably with a knowledge of Workday (Workday Learning experience most desirable).
  • You understand the objectives and impacts of ISO 9001 and 27001.
  • You demonstrate teamwork, open communication, and the ability to give and receive constructive feedback.
  • You demonstrate job knowledge through understanding of the fundamental skills and procedures.
  • You are never satisfied and demonstrate a winning attitude striving for success and productivity.

What We Offer:

  • A competitive salary for your work experience ($50,000 - $70,000 per year)
  • Life Insurance and Health Benefits available
  • Ongoing training/personal development
  • Amazing work culture where you can learn and grow

About Us:

Bill Gosling Outsourcing provides a career opportunity in Customer Service, with various shifts and full-time hours in our state-of-the-art call center. We strive to create a fun, diverse, and engaging workplace, which promotes both personal and professional growth.



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