Content Strategist for Complex Content Projects
hace 2 días
About Amzn Support Srvcs Costa Rica
We design and build software systems, risk models, and operational processes that minimize risk and maximize trust in Amazon.
Job Description:
In this role, you will work with global stakeholders to understand the business priorities that drive the need for high-quality content. You will be responsible for creating and maintaining content to support CTPS Operations.
About CTPS Operations
CTPS Operations is a team that designs and builds software systems, risk models, and operational processes that minimize risk and maximize trust in Amazon.
Your Responsibilities:
- Partner with various internal and external stakeholders to create high-quality content.
- Use data to make decisions about our content and advocate for the investigator and customer experience.
- Measure success by having clear and simple content that answers readers' questions before they arise.
Requirements:
- 3+ years of experience managing content projects of medium or high complexity.
- Mastery of verbal and written English communications.
- Experience working as part of a global team supporting multiple languages.
- Experience in a multi-language publishing environment, including translation memories, terminology databases.
- Experience creating content for translation and localization.
- Experience in editorial/peer review.
- Strong attention to detail and organizational skills.
- Experience with HTML, XML, DITA, or content management systems (CMS).
- Bachelor's degree in a related field.
- Experience with, or exposure to, CTPS Operations or business processes for Amazon customers.
- Able to prioritize and manage multiple stakeholder relationships and needs in a fast-paced environment.
- Able to solve problems and work without close direction in ambiguous environments.
- Good judgment and effective communication.
- Able to work in a diverse team.
About Us
We are a dynamic team at Amzn Support Srvcs Costa Rica that values collaboration, innovation, and customer satisfaction. We strive to create a work environment that promotes growth, learning, and well-being for all team members.
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