Content Compliance Operations Specialist

hace 14 horas


San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

About Us

At Amazon Support Services Costa Rica Srl, we're committed to delivering exceptional customer experiences through innovative solutions. Our team is dedicated to protecting our customers from copyright infringing content and ensuring a globally trusted viewing experience.

Job Summary

We're seeking an experienced Content Policy Operations Specialist to join our Prime Video Trust & Safety Operations team. As a key member of our team, you'll be responsible for conducting manual reviews of global content policy compliance operations, making high-judgment decisions on compliance actions, and driving projects that improve support-related functions and processes.

About the Role

This is a unique opportunity to work on strategic initiatives that impact our business scalability and customer satisfaction. You'll have the chance to:

  • Conduct manual reviews of global content policy compliance operations.
  • Make high-judgment decisions on compliance actions.
  • Drive projects that improve support-related functions and processes, prioritizing ways to leverage technology and automate.
  • Develop and maintain standard operating procedures by coordinating with Policy, Operations, and Program teams.
  • Document comprehensive content investigations reports.
  • Help drive critical decisions by building dashboards/reports, analyzing metrics, and surfacing insights to improve efficiency.

Requirements

To succeed in this role, you'll need:

  • A bachelor's degree or 2+ years of experience working in relevant industries such as law, risk management, investigations, project, or program management.
  • Fluency in Spanish, English, and one of the following: Swedish, Danish, or Norwegian.
  • Proven ability to exercise judgment when policies are not well defined.
  • High level of integrity and discretion to handle confidential information.
  • Demonstrated ability to function effectively in a dynamic, fast-paced environment, handling strategic and confidential projects, data analysis, and report writing.
  • Demonstrated in-depth experience with MS Office.

What We Offer

As a Content Policy Operations Specialist, you'll enjoy a competitive salary, benefits package, and opportunities for professional growth and development. If you're passionate about movies and TV shows and want to make a meaningful impact on our customers' experiences, we encourage you to apply.



  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    We are seeking a highly skilled Content Compliance Specialist to join our Prime Video Trust & Safety Operations team in Costa Rica. As a key member of our team, you will play a critical role in protecting our customers from copyright infringing content and ensuring the accuracy and completeness of information provided to them.The ideal candidate will have a...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    About Amazon Support Services Costa Rica SrlAmazon Support Services Costa Rica Srl is a dynamic company changing the way people watch movies and TV shows. With millions of titles available on-demand, we are seeking an innovative Content Policy Operations Specialist to support the Prime Video Trust & Safety Operations team.Job OverviewWe aim to provide...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl - B20 A tiempo completo

    About the RoleCome build the future of entertainment with Amazon Support Services Costa Rica Srl - B20. We're looking for a talented Compliance Operations Specialist to join our team.ResponsibilitiesAs a Compliance Operations Specialist, you will be responsible for day-to-day PV Compliance Trust & Safety Operations through content moderation, classification,...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    Company Overview:Amazon Support Services Costa Rica Srl is a leading provider of content protection solutions. Our team is dedicated to ensuring that Prime Video provides customers with a safe and trusted viewing experience.Job Description:We are seeking an innovative Content Policy Operations Specialist to support the Prime Video Trust & Safety Operations...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    Job Summary">We are seeking a highly skilled Global Content Compliance Specialist to join our team at Amazon Support Services Costa Rica Srl. As a key member of our Prime Video Trust & Safety team, you will play a critical role in ensuring that Prime Video provides content customers love and trust.">About the Role">This is an exciting opportunity for a...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    About Amazon Support Services Costa Rica SrlAt Amazon, we are revolutionizing the way people watch movies and TV shows with Prime Video. Our platform offers millions of titles available on-demand across various devices.Job DescriptionWe are seeking an innovative Content Policy Operations Specialist to support our Prime Video Trust & Safety Operations team in...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    Amazon Support Services Costa Rica Srl is changing the way people watch movies and TV shows. With millions of titles available on-demand, we're looking for an innovative Content Policy Operations Specialist to support Prime Video's Trust & Safety Operations team. This role protects customers from copyright infringing content and requires high judgment on...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    About UsAmazon Support Services Costa Rica Srl is revolutionizing the way people watch movies and TV shows with Prime Video, offering millions of titles on-demand across various platforms. We're seeking a highly motivated Content Policy Operations Specialist to join our Prime Video Trust & Safety Operations team.Job OverviewThe estimated annual salary for...


  • San José, San José, Costa Rica Svc Operations A tiempo completo

    Job DescriptionWe are seeking a highly skilled and motivated Fintech Regulatory Compliance Specialist to lead our regulatory compliance efforts and obtain the required authorizations and licenses for our projects in Costa Rica.Company OverviewSVC Operations is a dynamic and innovative fintech organization that is revolutionizing the financial services...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    **Job Title:** Compliance Content Specialist - System Documentation**Location:** San José, Costa RicaOverviewThis position is based in our SJO10 building, located in Calle Blancos, San José. As a Compliance Content Specialist, you will work from our office three days a week and remotely two days a week, attending our production schedule Monday to Friday...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    About the RoleWe are seeking a highly skilled Content Policy Operations Specialist to join our Prime Video Trust & Safety Operations team. As a key member of our team, you will play a critical role in protecting our customers from copyright infringing content and ensuring that we provide accurate and meaningful information to empower our customers to make...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    About the JobWe are seeking a highly skilled Prime Video Content Review Specialist to join our team at Amazon Support Services Costa Rica Srl in Calle Blancos, San Jose.This role is an excellent opportunity for a detail-oriented and analytical individual who is passionate about content review and data labeling. As a key member of our Prime Video Trust &...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    Key Responsibilities:As a Trust & Safety Specialist, you will work with a global team to prevent violating content from appearing on Prime Video and ensure customers can make informed viewing decisions by accurately assessing maturity ratings.Requirements:Manage day-to-day Prime Video Trust & Safety Operations through content review and data labeling...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    Job SummaryWe are seeking a skilled Content Review Specialist to join our Prime Video Trust & Safety team in Costa Rica. As a key member of our team, you will be responsible for working with a global team of Policy, Program, Engineering, Legal, and other teams to prevent violating content from appearing on Prime Video and ensuring customers can make informed...


  • San José, San José, Costa Rica Svc Operations A tiempo completo

    Job Description:SVC Operations is a cutting-edge fintech company revolutionizing the financial services industry in Costa Rica. As a dynamic and innovative organization, we are seeking a highly skilled Senior Fintech Project Specialist to lead our regulatory compliance efforts and obtain the required authorizations and licenses for our projects.Key...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl - B20 A tiempo completo

    Company Overview: Amazon Support Services Costa Rica Srl - B20 is revolutionizing the way people watch movies and TV shows with millions of titles available on-demand.Job Summary: We are seeking a highly skilled Trust & Safety Specialist to join our global team. This role will be responsible for working closely with cross-functional teams to prevent...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    Job SummaryWe are seeking a highly skilled Confidential Content Specialist for Compliance Projects to join our team at Amazon Support Services Costa Rica Srl.The successful candidate will have 2+ years of experience in Human Resources, Customer Service, and/or back-office compliance-related environments, with a strong background in content writing and...


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Job OverviewAt Amzn Support Srvcs Costa Rica, we're seeking a highly skilled Content Reviewer Specialist to join our team. This is an exciting opportunity for someone with a passion for delivering exceptional customer experiences and maintaining high standards of quality.Key ResponsibilitiesInternet Advertiser ReviewConduct thorough reviews of web sites to...


  • San José, San José, Costa Rica Lonza A tiempo completo

    Job DescriptionLonza is a global leader in life sciences, operating across three continents. We rely on talented individuals working together to devise innovative solutions that help businesses improve people's lives.The P2P Content Enablement and Compliance Specialist plays a vital role in supporting procurement teams within a strategic environment. This...

  • Global Content Moderator

    hace 4 semanas


    San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    Prime Video Trust & Safety SpecialistCompany OverviewAmazon Support Services Costa Rica Srl is a leading provider of online content moderation services. Our team is dedicated to ensuring that Prime Video provides a trusted and safe experience for our customers.Salary$45,000 - $65,000 per annum, depending on experience and qualifications.Job DescriptionAs a...