Digital Content Guardian
hace 2 días
We are seeking ambitious and resilient individuals to join our team as Digital Content Guardians. At Teleperformance Costa Rica, we believe that building a better world is possible through the efforts of fearless people who are willing to be the digital gatekeepers of social networks.
Key Responsibilities- Review and classify highly sensitive content uploaded by users according to established parameters.
- Makes timely escalations requiring special attention from line managers in accordance with established procedures.
- Participate in continuous training programs for optimal development in the role.
- Utilize high-level judgment and cognitive ability to navigate content with subjectivity or grey areas.
- Identify trends and report issues needing policy specialist interventions.
To succeed in this role, candidates must possess:
- At least 1 year of content moderation experience or Trust & Safety similar activities, such as social responsibility, NGOs, voluntary jobs helping people in need, or child protection institutions.
- Intermediate English level (B2 or above).
- High school diploma +.
- Typing speed of 15WPM.
The compensation package includes a competitive salary range of ¢550,000.00 - ¢650,000.00 per month.
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