Regional Policy Operations Analyst

hace 3 semanas

San José, San José, Costa Rica Pfizer A tiempo completo
About the Role

This is a challenging and rewarding opportunity to support the design of a consistent, efficient, and effective Regional Speaker Program framework aligned to the Global Speaker Program Policy. As a Regional Policy Operations Analyst for LATAM, you will be responsible for assisting the Speaker Program Needs Assessment (SPNA) process for all markets in LATAM and ensuring operational requirements for implementation of local Speaker Program requirements are completed in a timely manner.

You will work closely with MEET Regional Operations Leads, Process Integration and Controls teams, other MEET Centers of Excellence, Corporate Compliance, Legal, Audit, Finance, and Business Leadership to ensure policy requirements within markets are maintained and that minimum speaker criteria are ensured. Additionally, you will be accountable for supporting policy requirements within markets, including ensuring maintenance of minimum speaker criteria; review/approval by Medical of approved speakers; and speaker briefing process and documentation.

Key Responsibilities
  • Assist with the remediation of audit findings relating to speaker program requirements in LATAM
  • Support the primary point of contact for local policy questions and interpretation for in-scope markets for LATAM, with support from Compliance, as needed
  • Consult with Global Policy Owner and Global Risk Owner on relevant policy related matters, as needed
  • Work with stakeholders to coordinate change management and communications for all markets within LATAM, including as it relates to policy updates, process changes, systems enhancements
  • Support development/customization of local speaker program training materials and assign, deliver/support delivery, track training to required colleagues within LATAM with appropriate documentation
Requirements
  • MAPP Navigator/SAP/Ariba/LeapFrog experience preferred
  • Familiarity with data analytics and ability to action data to mitigate compliance risk
  • Strong organizational skills to coordinate and manage multiple global priorities
  • Ability to engage with stakeholders to resolve issues and achieve objectives
  • Proficiency in PC skills (MS Excel, Word, PowerPoint) required
About Us

Pfizer offers a competitive salary of $85,000 per year, which includes a comprehensive benefits package and opportunities for professional growth and development. This role is based in Escazu, Costa Rica and requires fluency in English, with additional languages preferred. If you are a motivated and detail-oriented individual who is passionate about compliance and customer-facing operations, we encourage you to apply.

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