Meetings Operations Analyst
hace 1 mes
ROLE SUMMARY
The role of Meetings Operations Analyst involves processing transactions through the receipt, processing, and post-completion quality and compliance checks. This Analyst will collaborate cross-functionally as appropriate and report directly to LATAM MEET Operations Manager.
The primary responsibilities include:
- Receive, review, and document all transactions coming into the Service Center
- Monitor Meeting Planning Agencies to ensure logistics actions for events are completed in accordance with SLAs and quality expectations
- Ensure compliance with MAPP policy, Country Annex, Country Profile, and MEET Standards
- Review and submit MEET data/submissions for accuracy
- Perform compliance check lists of compliance activities
This role is based in Escazu, Costa Rica, and requires collaboration with the payments team, regional sourcing team, and other COEs as appropriate.
BASIC QUALIFICATIONS
- Ability to balance demand from multiple stakeholders
- Proficiency in PC skills (MS Excel, Word, PowerPoint)
- Good organizational skills to coordinate and manage multiple priorities
- Strong technical skills in managing transactions within a global system
PREFERRED QUALIFICATIONS
- Typical Years of Experience: Less than 2 years of experience in compliance and customer-focused operations
- Minimum of bachelor's degree in Business, Finance, or a related discipline
- Fluency in English and Spanish is a must; additional languages preferred
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