Regional Delivery Lead Americas and Global Operations Director

hace 5 días


San José, San José, Costa Rica Coca-Cola A tiempo completo

About the Role

We are seeking a seasoned Regional Delivery Lead Americas and Global Operations Director to join our team in Costa Rica, supporting Employee Experience Hub (EEH) employees across LATAM. This critical role will play a key part in fostering a transformational culture and high engagement levels among team members.

This position is part of the LATAM and North America HR Leadership Team (LT), assuming a strategic coordination role (CC). The ideal candidate will lead the Global Recruitment operations agenda, collaborating closely with the Talent Acquisition and Global Mobility teams, and driving a unified strategy.

The Regional Delivery Lead Americas and Global Recruitment Operations will co-lead the implementation of the Regional and Global Employee Experience strategy in alignment with EMEA and APAC leads. This involves developing structure and roadmaps to evolve and transform the global organization through digital platforms, improved ways of working, and following the Enterprise Services promise.

Key responsibilities include:

  • Leading the delivery of region-specific initiatives as required
  • Providing thought leadership, regional insights, and dynamic resource allocations to capture business opportunities on a local basis
  • Piloting large initiatives in the region that can be scaled globally

The successful candidate will bring an ability to think systemically, influence the direction of the Global Regional Delivery, and build a strong, capable organization to deliver core services in line with agreed benchmarks, key metrics, and financial targets.

Qualifications & Requirements

To succeed in this role, you will need:

  • A university degree or equivalent experience
  • A minimum of 12-15 years of progressive Corporate HR / Shared Services experience
  • 10+ years of hands-on experience in Total Rewards, HRIS, Talent, and/or other HR functional areas
  • Familiarity with running global operations spanning multiple time zones and cultures
  • A commercial mindset with a proven track record of delivering against business plans

Estimated Salary: $120,000 - $180,000 per annum, depending on qualifications and experience. The salary range has been estimated based on industry standards for similar roles in the region.



  • San José, San José, Costa Rica Lonza A tiempo completo

    Transforming HR Operations at LonzaLonza, a global leader in life sciences, is seeking a seasoned professional to spearhead the operational performance of its workforce administration and payroll services. As the Associate Director of HR Operations, you will be responsible for delivering efficient, predictable, and effective services to meet the needs of...

  • Regional Director

    hace 2 semanas


    San José, San José, Costa Rica Habitat For Humanity A tiempo completo

    Job Title: Sr. Director - ProgramsAbout the Role:We are seeking an experienced and inspirational leader to serve as Sr. Director - Programs as a part of the Latin America Caribbean (LAC) Area Leadership team. The Sr. Director - Programs will lead the implementation of HFHI LAC Area Office strategic frameworks to address the systemic failures that affect...


  • San José, San José, Costa Rica Pfizer A tiempo completo

    Job TitleRegional Service Ambassador Lead - AmericasAbout the RoleThe Regional Service Ambassador Lead - Americas is responsible for overseeing the customer experience in The Americas. This role will design and implement a standardized service model to ensure seamless customer interactions across the region.Key ResponsibilitiesDesign and implement a customer...


  • San José, San José, Costa Rica Pfizer A tiempo completo

    About the RoleThe Pfizer team is seeking a highly skilled Global Process Integration and Controls Lead to oversee the implementation and execution of MEET processes and controls globally.This role will work closely with Regional Process Integration and Controls Leads to ensure a consistent approach in the implementation of MEET standards for each region,...

  • Americas Hospitality Lead

    hace 3 semanas


    San José, San José, Costa Rica Pfizer A tiempo completo

    Job SummaryThe Meetings, External Engagements, & Travel (MEET) Americas Hospitality Lead is responsible for supporting the implementation of MEET's hotel and venue selection processes within the Americas and for overseeing the execution of day-to-day hotel and venue selection.This role will work closely with the Global Hospitality Lead, Regional Hospitality...


  • San José, San José, Costa Rica Emerson A tiempo completo

    Job Summary Emerson is seeking an experienced IT Operations Manager to lead our Regional Network Operations Team. The successful candidate will be responsible for managing a globally consistent Event, Incident, Request & Problem Management set of Regional & Global activities, including Network Operations team activities on detecting, monitoring,...


  • San José, San José, Costa Rica Boston Consulting Group A tiempo completo

    **WHAT YOU'LL DO**:Boston Consulting Group's real estate portfolio spans over 90 cities in more than 50 countries, with over 140 office locations across its consulting, alternative business models, and specialty functions. To support this growth, we're continuously evolving our portfolio and migrating our award-winning workplace strategy to accommodate new...


  • San José, San José, Costa Rica Emerson A tiempo completo

    Job SummaryCraft and implement operational excellence strategies for post-factory operations in Latin America, aligning with global operations standards and leadership.Key ResponsibilitiesPartner with business group operations leaders to optimize the quote-to-cash cycle.Support business unit ownership of inventory tracking and lead the importation and...


  • San José, San José, Costa Rica Uber A tiempo completo

    About the TeamThe People Operations team is responsible for building and scaling operations infrastructure, supporting employee experience and people processes at Uber. We prioritize effective employee experiences, aligning with business and organizational strategies. Our team consists of operations experts, project managers, and HR generalists, offering...


  • San José, San José, Costa Rica Coca-Cola A tiempo completo

    We're accelerating our momentum as the fastest growing large consumer goods company in Latin America. People are our focus when we're collaborating with our diverse network of locally connected bottling partners, and when we're returning every drop of water we use to communities and nature. We empower our employees to challenge the status quo, make bold...


  • San José, San José, Costa Rica Boston Consulting Group A tiempo completo

    At Boston Consulting Group, we are seeking a Financial Operations Specialist to join our North America Regional Finance Shared Services team. This is an exciting opportunity to work with a diverse group of professionals and contribute to the delivery of reliable financial services to support business needs.About the RoleThis role will focus on supporting the...


  • San José, San José, Costa Rica Mondelez International A tiempo completo

    **Job Summary**Mondelez International is seeking a highly skilled Regional Trade Operations Manager to lead the regional foreign trade team. This role is responsible for ensuring all operations involved in the importing and exporting of goods are compliant with government regulations and procedures.**Key Responsibilities**Lead transportation related...

  • Operations Director

    hace 3 semanas


    San José, San José, Costa Rica Vml Map A tiempo completo

    Operations Director Job DescriptionWe are seeking a skilled Operations Director to lead our team and shape the overall strategy for Marketing Operations at VML MAP. As a key member of our organization, you will be responsible for driving operational excellence, optimizing processes, and engaging with stakeholders both internally and externally.About the...


  • San José, San José, Costa Rica Exante A tiempo completo

    We are seeking a highly experienced Regional Sales leader to join our team at EXANTE. As a Senior Regional Sales Director, you will be responsible for accelerating our business growth in Central America and managing a remote sales team.Key Responsibilities:Pursue existing contacts and clients to generate new business opportunities.Develop new leads through...


  • San José, San José, Costa Rica Msd A tiempo completo

    The Medical Manager/Vaccines Medical Advisor will lead the development and execution of the Country Medical Affairs Plan (CMAP) and engage in scientific discussions with key stakeholders. This role involves collaborating with cross-functional teams, building trust with the medical/scientific community, and facilitating peer-to-peer medical and scientific...

  • Country Director

    hace 2 meses


    San José, San José, Costa Rica UNOPS A tiempo completo

    Job Title: Country DirectorUNOPS is seeking a highly experienced and skilled Country Director to lead our Country Office in Costa Rica. As a key member of our team, you will be responsible for developing, delivering, and managing the portfolio of engagements and cost-effective services contributing to partners' sustainable results and achievements of UNOPS...


  • San José, San José, Costa Rica Pfizer A tiempo completo

    About the RoleWe are seeking a highly skilled Americas Venue Operations Coordinator to support our hotel and venue selection operations in the region. This role will work closely with our Regional Hospitality Lead, Regional Process Lead, MEET Regional Operations teams, in-market Service Ambassadors, and business and supplier stakeholders as needed.The ideal...


  • San José, San José, Costa Rica Pfizer A tiempo completo

    Job SummaryWe are seeking a highly skilled Global Policy Operations Senior Manager to lead the design and implementation of a consistent, efficient, and effective Regional Speaker Program framework in the LATAM region.This role will be responsible for supporting the Global PI&C and Speaker Programs Director in aligning regional speaker program requirements...


  • San José, San José, Costa Rica Pfizer A tiempo completo

    Job SummaryThe Market Planning Hub North America Cluster Lead is responsible for leading the North America team as a center of excellence for supply chain management to support the US and Canadian markets.Key ResponsibilitiesSupply Assurance: Ensure the delivery of product in accordance with supply chain agreements through regional interfaces with Markets,...


  • San José, San José, Costa Rica The Coca-Cola Company A tiempo completo

    **Financial Planning and Analysis Leadership Role****About the Role**We are seeking a highly skilled and experienced Financial Planning and Analysis (FP&A) Director to lead our LATAM Operations team. As a key member of our FP&A Service Delivery team, you will be responsible for driving financial planning and analysis activities across the region.**Key...