Regional Delivery Lead Americas and Global Operations Director

hace 2 meses


San José, San José, Costa Rica Coca-Cola A tiempo completo

About the Role

We are seeking a seasoned Regional Delivery Lead Americas and Global Operations Director to join our team in Costa Rica, supporting Employee Experience Hub (EEH) employees across LATAM. This critical role will play a key part in fostering a transformational culture and high engagement levels among team members.

This position is part of the LATAM and North America HR Leadership Team (LT), assuming a strategic coordination role (CC). The ideal candidate will lead the Global Recruitment operations agenda, collaborating closely with the Talent Acquisition and Global Mobility teams, and driving a unified strategy.

The Regional Delivery Lead Americas and Global Recruitment Operations will co-lead the implementation of the Regional and Global Employee Experience strategy in alignment with EMEA and APAC leads. This involves developing structure and roadmaps to evolve and transform the global organization through digital platforms, improved ways of working, and following the Enterprise Services promise.

Key responsibilities include:

  • Leading the delivery of region-specific initiatives as required
  • Providing thought leadership, regional insights, and dynamic resource allocations to capture business opportunities on a local basis
  • Piloting large initiatives in the region that can be scaled globally

The successful candidate will bring an ability to think systemically, influence the direction of the Global Regional Delivery, and build a strong, capable organization to deliver core services in line with agreed benchmarks, key metrics, and financial targets.

Qualifications & Requirements

To succeed in this role, you will need:

  • A university degree or equivalent experience
  • A minimum of 12-15 years of progressive Corporate HR / Shared Services experience
  • 10+ years of hands-on experience in Total Rewards, HRIS, Talent, and/or other HR functional areas
  • Familiarity with running global operations spanning multiple time zones and cultures
  • A commercial mindset with a proven track record of delivering against business plans

Estimated Salary: $120,000 - $180,000 per annum, depending on qualifications and experience. The salary range has been estimated based on industry standards for similar roles in the region.


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