Director of Workforce Solutions
hace 2 meses
Lonza, a global leader in life sciences, seeks a talented individual to spearhead workforce administration globally and payroll operations in the Americas region. As an Associate Director HR Operations / Head HR Services - Americas, you will lead the delivery of efficient, predictable, and effective services that meet the needs of employees, managers, and stakeholders.
Key Responsibilities:- Maintain high standards of quality and service level agreement compliance for Global Administration services.
- Lead and oversee the HR Service Advisory team for the Americas region, ensuring the provision of high-quality advisory services to internal stakeholders.
- Drive performance improvements for Pay/Time delivery, optimize processes and systems to enhance efficiency and accuracy, and implement strategies to streamline payroll operations.
- Provide strong leadership, direction, and engagement across Americas HR Services teams, setting clear objectives, offering coaching and support, and fostering a culture of collaboration and innovation.
- Establish and maintain effective collaboration with site HR representatives and the Regional HR Community, actively seeking to understand and meet client expectations.
- Generate insightful reporting and statistical analysis on key business performance KPIs and SLAs.
- Address business escalations within the region, providing timely and accurate information and resolution to key stakeholder groups.
- Motivate and guide the assigned Supervisor and/or Team Leads and their teams in their personal performance and development.
- Fluency in English is essential for effective communication across diverse regions and cultures.
- University degree in Human Resources, or related areas such as Business Administration, or Finance.
- Proven track record of leading services at a global level in a dynamic business environment.
- Over 5 years of experience in HR Operations Management in Shared Services, with a specialized focus on Workforce administration and Payroll operations, ensuring compliance with regulatory requirements.
- Proven experience in implementing strategic roadmaps and driving process improvements.
- Strong analytical skills and experience with Lean Six Sigma methodologies.
The estimated salary for this role is $120,000 - $180,000 per year, depending on experience and qualifications. Lonza offers a competitive compensation package, including benefits and opportunities for professional growth and development.
-
Director of Statistical Research and Development
hace 2 meses
San José, San José, Costa Rica Crg Solutions A tiempo completoJob DescriptionCrg Solutions seeks a highly skilled Director of Statistical Research and Development to lead projects on evidence synthesis and statistics, including NMA, MAIC, and PSM methods.About the RoleThis senior position involves overseeing projects with limited or no guidance from senior management, empowering project team members to take action and...
-
Director of Tropical Agriculture Innovation
hace 2 meses
San José, San José, Costa Rica Deep Science Ventures A tiempo completoCompany Overview:Deep Science Ventures is a pioneering venture creation programme that empowers innovators to tackle some of the world's most pressing challenges. Our mission is to accelerate the development of sustainable solutions for a better future.About the Role:You will join our team as a Director of Tropical Agriculture Innovation, working closely...
-
IT Project Director
hace 1 mes
San José, San José, Costa Rica Crg Solutions A tiempo completoAt Crg Solutions, we are seeking an exceptional IT Project Director to lead our business group programs and facilitate mission-critical systems worldwide. This is a fantastic opportunity for a seasoned professional to develop project execution plans, provide technical guidance, and ensure quality standards.The ideal candidate will have experience leading a...
-
Senior Director of IT Delivery
hace 1 mes
San José, San José, Costa Rica 360Training A tiempo completoJob Summary360Training is seeking a highly skilled Senior Director of IT Delivery to lead our IT department. This role will oversee the delivery of technical leadership, shared services, and infrastructure for our business units.About 360Training360Training is a leading provider of online training solutions. We are dedicated to delivering high-quality...
-
Enterprise Technical Operations Director
hace 2 semanas
San José, San José, Costa Rica Crg Solutions A tiempo completoWe are seeking a highly skilled and experienced leader to join our team at Crg Solutions as an Enterprise Technical Operations Director. This is a challenging role that requires someone with strong technical knowledge, leadership skills, and experience in managing remote or diverse technical teams.As an Enterprise Technical Operations Director, you will be...
-
Executive Director of Revenue Growth
hace 1 mes
San José, San José, Costa Rica Coca-Cola A tiempo completoAbout the RoleWe are seeking an Executive Director of Revenue Growth to lead our RGM Agenda in the Zone, driving the advancement of RGM projects across the franchise. The successful candidate will champion the deployment of RGM capabilities, introducing core solutions that enhance decision-making processes and deliver insightful performance tracking.Key...
-
Senior Director of Talent Strategy
hace 3 semanas
San José, San José, Costa Rica Tek Experts A tiempo completoAbout Tek ExpertsTek Experts is a technology services company that delivers specialized solutions to clients. We're problem solvers, engagers, and creative thinkers who strive to help our customers succeed.Our agile, relationship-based support helps the largest, most innovative enterprises thrive. If you crave problem-solving, finding improvement in process,...
-
Senior Cloud Solutions Professional
hace 4 semanas
San José, San José, Costa Rica Enterprise Software Solutions A tiempo completoUnlocking Business Potential with Microsoft SolutionsAs a highly skilled Senior Cloud Solutions Professional, you will play a pivotal role in driving sales growth and customer success at Enterprise Software Solutions. Reporting directly to the CEO and Director of Sales, your primary responsibility will be to sell large Microsoft-centric Professional and...
-
San José, San José, Costa Rica Eaton A tiempo completoJob Title: Operational Excellence Director of Process ImprovementCompany Overview:Eaton is a leading industrial manufacturer seeking an exceptional Operational Excellence Director of Process Improvement to lead our process improvement initiatives and drive business growth. This role offers a unique opportunity to make a meaningful impact on the organization,...
-
Executive Director of Operations
hace 2 meses
San José, San José, Costa Rica Wns Global Services A tiempo completo**Overview of WNS Global Services**WNS Global Services is a leading Business Process Management (BPM) company that delivers operational excellence to its global clients across various industries. With a strong presence in 400+ client locations, WNS offers end-to-end BPM solutions that drive agility and excellence into their business processes. **Salary...
-
Enterprise Operations Director
hace 1 mes
San José, San José, Costa Rica Crg Solutions A tiempo completoWe are seeking a seasoned leader to join Crg Solutions as an Enterprise Operations Director. This strategic role requires a professional with exceptional leadership skills, technical expertise, and business acumen.**Estimated Salary Range:** $120,000 - $180,000 per year**Company Overview:Crg Solutions is a dynamic company that provides premium-level service...
-
Workforce Management Team Lead
hace 2 semanas
San José, San José, Costa Rica Sykes Costa Rica A tiempo completoWorkforce ManagerWe are seeking a seasoned Workforce Manager to join our Support Strategy & Enablement team at Sykes Costa Rica.The ideal candidate will have proven experience in workforce management, with expertise in process development, capacity planning, and team leadership. A strong background in workforce management systems, such as Calabrio, is highly...
-
Sales Leadership Director
hace 2 meses
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoAbout the RoleWe are seeking an experienced Sales Leadership Director to lead our Supply Chain Solutions team in San Jose, CA. As a key member of our leadership team, you will be responsible for developing and implementing go-to-market strategies to drive business growth.Key Responsibilities:Develop and implement sales strategies for Industrials & Field...
-
Director of Technical Operations
hace 2 semanas
San José, San José, Costa Rica Tek Experts A tiempo completo**About Us**:Tek Experts is a dynamic organization that offers unparalleled career opportunities in the tech industry. Our mission is to deliver exceptional customer service and we're looking for a skilled individual to lead our technical operations team.We celebrate diversity and are passionate about technology and creative problem solving. We offer a...
-
Technical Director of Software Engineering
hace 2 meses
San José, San José, Costa Rica Encora A tiempo completo**About the Role:**We are seeking a highly skilled **Technical Director of Software Engineering** to join our team at Encora. As a key member of our technology team, you will be responsible for developing cutting-edge digital products that meet our business requirements.**Key Responsibilities:**Provide technical leadership to the development team and guide...
-
Creative Director of Visual Branding
hace 2 semanas
San José, San José, Costa Rica Jll A tiempo completoJob Summary: We are seeking an experienced Design Manager to lead our design team in creating engaging sales enablement materials. As a key member of our business, you will be responsible for leading cross-functional teams, providing art direction support, and ensuring consistency across all design initiatives.About the Role:As a Creative Director of Visual...
-
Workforce Manager
hace 1 mes
San José, San José, Costa Rica Sykes Costa Rica A tiempo completoAbout the Role:">We are seeking a strategic Workforce Management professional to drive the development and scaling of our workforce management function. As a key member of our Support Strategy & Enablement team, you will be responsible for analyzing team and agent performance data to inform recommendations and implement improvements in forecasting accuracy...
-
Enterprise Transformation Project Director
hace 3 semanas
San José, San José, Costa Rica Delbridge Solutions Inc. A tiempo completoDelbridge Solutions Inc. is a rapidly growing technology company with offices in Canada, the USA, Europe, and Costa Rica. As one of North America's fastest-growing companies, we provide world-class software solutions and implementation services for Performance Management, Data Management, Data Privacy, and Corporate Transformation Services.Our clients...
-
Executive Director of Culinary Operations
hace 3 días
San José, San José, Costa Rica D.C. Global Talent Inc. A tiempo completoD.C. Global Talent Inc. is seeking an experienced Executive Director of Culinary Operations to lead our culinary team and drive the success of our restaurant.**Job Overview:**We are looking for a highly skilled and innovative leader to oversee our kitchen operations, manage a team of professionals, and contribute to the growth and development of our...
-
Director of Operations, Cluster Manager
hace 7 días
San José, San José, Costa Rica Marriott International, Inc A tiempo completoJob SummaryWe are seeking a highly skilled Director of Operations to join our team at Marriott International, Inc. as a Cluster Manager.About the RoleThe successful candidate will be responsible for leading the strategic direction and operational performance of a designated cluster of properties.Main ResponsibilitiesDevelop and implement property-wide...