Mid Application Support Specialist

hace 12 horas


San José, Costa Rica Encora A tiempo completo

At Encora we are looking for a great talent like you to join our team as the next **Mid Application Support Specialist (9036)**

Would you like to join our great team of engineers?
Here we will tell you more about us and the role
**Our Requirements**:

- Fluent English (written and spoken) required
- Experience with Unix, Linux, PL/SQL, Oracle preferred
- Experience in AWS (Amazon Web Services) Cloud with medium-high scale Provisioning preferred
- Deliver assigned services according to agreed SLA's (TRT, Availability, and Performance)
- Maintain service production and pre-production environments and systems
- Ensure adherence to testing and installation procedures and resolve deviations
- Follow quality standards and policies
- Interact with members of the IT community and business to address both run and build/project topics
- Good understanding of IT infrastructure (HW, network, OS, DB, middleware)
- Very good communication skills
- Very good analytical skills and structured approach
- Organizational skills, experience with matrix management
- Ability to work independently, self-motivation, and self-confidence
- Strong customer focus

**Why you will love working with us**:

- Work from Home/ Work from Anywhere and available workplace office space if preferred
- Private medical insurance
- Birthday day-off
- Referral bonuses
- Flexible work schedules and work patterns for a better work/life balance
- Continuous technical training
- Working in a Great Place To Work characterized by a horizontal and dynamic environment
- Corporate recognition program
- Career path that will allow you to grow with us.
- Among others

**About Encora**:
Encora is a global company that offers Software and Digital Engineering solutions, with more than 9000 Encorians around the world.
Our technology practices include Cloud Services, Product Engineering, Data Science and Engineering, Digital Experience, DevOps, Cybersecurity, Quality Engineering, among others.
- _At Encora Inc. we hire professionals based solely on their skills and do not discriminate on the basis of age, disability, religion, gender, sexual orientation, so_cioeconomic status or nationality._



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