Cash Application Specialist
hace 12 horas
We are seeking a highly skilled Cash Application Specialist to join our team at L.L.Bean. In this role, you will be responsible for maintaining customer accounts and records by performing various accounts receivable functions.
About the Role- Responds to inquiries, researches and resolves internal and external customer problems related to payment application, invoices, and held orders.
- Provides world-class customer service, performs account analysis and resolutions, and releases held orders as appropriate.
- Reviews and processes invoices, providing resolutions and releasing them for payment.
- Utilizes multiple computerized systems for tracking, information gathering, and troubleshooting.
- Process and post daily deposits to the appropriate customer account and invoices.
- Audit and release held orders as necessary.
- Support the development of SOP's and training materials for the accounts receivable team.
- Perform additional related responsibilities as requested.
- Demonstrate advanced communication skills and provide exceptional customer service to business partners and customers.
- Identify priorities of requests, respond in a prompt and accurate way to requests or questions from customers.
- Communicate issues/concerns to leaders in a timely manner.
- Ability to mine, analyze and present data to drive informed decision making.
- Constantly question the status quo and provide suggestions to improve existing processes.
- Student in Accounting, Finance, Business Administration or related field.
- English Level: Advanced (C1 level).
- Excellent verbal, written, and interpersonal communication skills.
- Strong organizational skill.
- Attention to Detail.
- Self-development and learning desire.
- Innovation and Continuous Improvement mindset.
- Emotional Intelligence.
- Exceptional customer service.
L.L.Bean is an equal opportunity employer and welcomes diversity in all its forms.
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