OTC Cash Applications Specialist
hace 2 días
The OTC Cash Application Analyst is a key member of our team, responsible for delivering exceptional results in accordance with negotiated Service Level Agreements.
Key Responsibilities- Process daily cash receipts, unapplied cash, and prepaid cash accounts.
- Analyze discrepancies and research reasons for inability to post payments.
- Apply payments in exception, process account adjustments, and resolve customer payment discrepancies.
- Ensure proper reconciliation of cash accounts during and at the end of the month.
- Prepare requests for refunds as necessary.
- Demonstrated analytical and problem-solving skills with the ability to exercise logic and reasoning to assess and resolve complex problems.
- Proven decision-making skills with excellent organizational and time-management abilities.
- Excellent communication and interpersonal skills with the ability to work effectively in a team environment.
- A positive attitude with a passion for innovation and growth.
We are a dynamic organization guided by three core culture pillars: Fearless, Family, and Founders. These values inspire us to be our best selves and drive us forward in all we do.
- Fearless: We adopt an agile mindset, taking calculated risks to innovate and challenge the status quo.
- Family: We treat each other and our communities like family, always.
- Founders: We embody the spirit of entrepreneurship, taking ownership and accountability for our work.
We believe that diversity is essential to achieving sustainable business success and growth. As an equal opportunity employer, we value workforce diversity and strive to create an inclusive environment where everyone can thrive.
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