Order To Cash Financial Operations Specialist

hace 8 horas


San José, San José, Costa Rica Pfizer A tiempo completo

Pfizer is seeking an experienced Order to Cash Financial Operations Specialist to join our team.

Why This Role Matters

The right candidate will play a critical role in ensuring the timely collection of 3rd party receivables, coordinating customer account resolution, and executing on agreed collection strategies. This position requires strong analytical and communication skills, as well as the ability to work effectively in a high-performing team environment.

About the Job

This position involves:

  • Proactively analyzing AR falling due and delinquent account balances to ensure timely collection of 3rd party receivables
  • Coordinating customer account resolution with internal parties and executing on agreed collection strategies
  • Refunding customers (reviewing, obtaining approvals, and confirming)
  • Contributing to AR KPI reporting & analysis on performance of AR ledger
  • Researching and supporting the resolution of open disputes, coordinating with relevant internal stakeholders and customers to support timely close-out of open disputes
  • Effectively communicating with peers and management regarding work tasks and deadlines
  • Managing and resolving escalations in a timely manner, ensuring appropriate management oversight where necessary
  • Managing time effectively and communicating with peers and management regarding work tasks, status, and deadlines
  • Maintaining receipt records, files, and documentation in an organized manner
  • Sharing audit documentation to support periodic SAP PC control performance and internal/external audit programs
  • E nsuring a strong commitment to the control environment through training and review to meet all control and compliance requirements

Requirements

To be successful in this role, you will need:

  • A degree in Finance or Economics or Accounting preferred
  • Business English language skills (written and verbal) required
  • Ability to work in a high-performing team environment
  • Strong interpersonal skills and ability to communicate with diverse groups and individuals
  • Demonstrated ability to work on your own initiative
  • Strong verbal and written communication skills
  • Strong business acumen and professionalism with the ability to interface effectively with all levels of management and operations colleagues in all applicable Pfizer Finance and business functional areas
  • Experience in Accounts receivable and/or broader Order to Cash function preferred
  • Experience of working in cross-functional and multi-cultural teams an advantage
  • Experience with financial shared services preferred
  • English and Local Language requirements to support effective engagement with Customers and colleagues/business partners as needed

What You Will Achieve

This role offers the opportunity to make a significant impact on the timely collection of 3rd party receivables and contribute to the overall success of our Finance team. As an Order to Cash Financial Operations Specialist, you will have the chance to develop your analytical and communication skills, while working collaboratively with cross-functional teams to drive results.

About Us

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, or disability. We offer a competitive salary, between $80,000 - $120,000 per year, depending on experience and qualifications.


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