Credit and Collections Expert

hace 3 semanas


San José, San José, Costa Rica Emerson A tiempo completo
Role Overview

We are seeking an experienced Credit and Collections Expert to join our team at Emerson. In this role, you will be responsible for utilizing multiple systems to track information, gather data, and resolve customer inquiries related to the credit to cash process.

This position requires strong analytical skills, attention to detail, and effective communication abilities to collaborate with internal stakeholders and transmit billing data to customers.

Key Responsibilities
  • Analyze and resolve routine issues within the credit to cash process
  • Respond to customer inquiries by referring them to published materials or more senior staff
  • Discuss account resolutions with internal parties
  • Transmit and generate billing data to customers, resolving billing inquiries in a timely manner
Requirements
  • Bachelor's degree in Accounting, Business Management, or Finance preferred
  • Good written and oral English communication skills (A2 level), with Portuguese language proficiency a plus (B1 level)
  • Practical knowledge of Oracle e-Business Suite is an asset
  • Strong analytical and problem-solving skills, with keen attention to detail
Desirable Experience
  • 1-2 years of experience in Accounts Receivable Collections Specialist, Accounts Receivable Representative, or OTC/ITC Analyst roles
  • Experience in the Latin America collections market and automation industry is a plus
  • Proven track record in transitions and stabilization processes
Compensation Package

The estimated salary for this role is $65,000 - $85,000 per annum, depending on location and qualifications.



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