Cash Collections Manager

hace 1 mes


San José, San José, Costa Rica Emerson A tiempo completo
Cash Collections Manager

We are seeking a skilled Cash Collections Manager to join our team at Emerson. As a key member of our operations department, you will play a critical role in ensuring timely payments and maintaining excellent relationships with our customers.

About the Role

The successful candidate will be responsible for supervising personnel to achieve customer expectations and critical metrics. This includes troubleshooting end-to-end collections cycles, developing and maintaining Accounts Receivables procedures, and supporting teams to ensure timely payments.

Key Responsibilities:

  • Develop and Maintain AR Procedures
  • Implement Action Plans Based on Operational Metrics
  • SUPPORT Teams to Ensure Payment Timeliness
  • Conciliate Vendor Accounts and Process Adjustments
  • Lead Account Clean-Up Efforts with Accounting and Tax Departments
  • Drive Continuous Improvement Opportunities
  • Review Invoice Hold Reports and Unapplied Payments Reports
  • Manage Critical Issues with External Customers and Internal Departments
  • Collaborate with Vendors and Peers to Reduce AR Past Due
  • Interact with Auditors, Accountants, and Management
  • Plan Work Scope to Achieve Operational Excellence
  • Coordinate Emergencies and High-Volume Items
  • Proactively Resolve Issues and Generate Tickets
  • Customer Account Conciliation and Adjustments
  • Lead Collections Efforts and Ensure Accurate DSO Levels
  • Improve Cash Application Function and Process Execution
Requirements

To be successful in this role, you will need:

  • Prior Experience as Supervisor in Similar Positions
  • PREFERRED degree in Accounting, Economics, Finance or Business Administration
  • Fluent English (B2+), Portuguese is a plus
  • Proficient in Microsoft Office tools
  • Deep Knowledge in Get Paid & Credit Bureaus
  • Oracle knowledge is a must
Preferred Qualifications

We are looking for candidates with experience in:

  • Power BI
  • Automation tools
Our Offer

We offer a competitive salary range of $80,000 - $110,000 per year, depending on experience, private health insurance, life insurance, flexible work opportunities, wellness center, door-to-door transportation, Asociacion Solidarista, Employee Resource Groups, and career growth focus.



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