Accounting Specialist
hace 2 meses
Job Summary:
This role is part of our O2C teams focused on Cash Application, Client Credit Management, Dispute Management and Collections. Key responsibilities include supporting the migration of O2C processes from countries throughout the Americas to San Jose, Costa Rica, preparing O2C related process documentation, performing cash collection processing, executing dunning processes, and researching customer dispute cases.
Key Responsibilities:
- Support the migration of O2C processes from countries throughout the Americas to San Jose, Costa Rica, and prepare O2C related process documentation (process maps and work instructions).
- Perform cash collection processing, including sending reminders, communication via sales channel, direct interaction with customers and sales.
- Execute dunning processes to ensure timely payments.
- Research and resolve customer dispute cases, reviewing client credit risk and limit status, and working with internal stakeholders to recommend changes to limits.
- Prepare bad debt reserve calculation per corporate policy and maintain customer accounts and reconciliation.
- Handle and resolve escalated AR, credit issues, dispute management, and ensure timely resolution.
Requirements:
- 2+ years of experience in a financial shared service center supporting multiple countries/business units.
- Diversified Industrial Products/Mfg industry experience preferred.
- Prior experience in collections, disputes credit management functions in a shared services environment.
- Ability to work in culturally diverse teams with many levels of personnel.
- Ability to work with deadlines.
Preferred Qualifications:
- Undergraduate degree in Finance/Accounting/Business Administration.
- Strong written and oral communication skills.
- Proficiency in English.
- Good accounting background.
- Excellent analytical skills, ability to identify and resolve problems.
Estimated Salary: $65,000 - $85,000 per year.
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