Cash Collection Specialist

hace 9 horas


San José, San José, Costa Rica Te Connectivity A tiempo completo
About the Role

Te Connectivity's Accounting Teams are responsible for developing, implementing, and maintaining one or more accounting systems in accordance with GAAP policies and procedures.

Key Responsibilities
  • Support the migration of O2C processes from countries throughout the Americas to San Jose, Costa Rica, and prepare O2C related process documentation (process maps and work instructions)
  • Perform cash collection processing, including sending reminders and communicating via sales channels
  • Execute dunning processes and prepare customer aging analysis
  • Research and resolve customer dispute cases and review clients' credit risk and limit status
  • Prepare bad debt reserve calculations per corporate policy and manage blocked sales orders and deliveries
  • Post incoming payments on customer accounts and maintain customer accounts and reconciliation to identify unresolved/unpaid open items
  • Handle and resolve escalated AR, credit issues, dispute management, and ensure timely resolution
  • Execute periodic O2C reporting and KPI measurements, and contribute to continuous improvement initiatives within the O2C function
Requirements
  • 2+ years of experience in a financial shared service center supporting multiple countries/business units
  • Diversified Industrial Products/Manufacturing industry experience preferred
  • Prior experience in collections, disputes, and credit management functions in a shared services environment
  • Ability to work in culturally diverse teams with multiple levels of personnel and meet deadlines
Education and Skills
  • Undergraduate degree in Finance/Accounting/Business Administration
  • Strong written and oral communication skills and proficiency in English
  • Good accounting background and excellent analytical skills
  • Ability to identify and resolve problems and strong communication skills


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