Cash Collection Specialist
hace 9 horas
Te Connectivity's Accounting Teams are responsible for developing, implementing, and maintaining one or more accounting systems in accordance with GAAP policies and procedures.
Key Responsibilities- Support the migration of O2C processes from countries throughout the Americas to San Jose, Costa Rica, and prepare O2C related process documentation (process maps and work instructions)
- Perform cash collection processing, including sending reminders and communicating via sales channels
- Execute dunning processes and prepare customer aging analysis
- Research and resolve customer dispute cases and review clients' credit risk and limit status
- Prepare bad debt reserve calculations per corporate policy and manage blocked sales orders and deliveries
- Post incoming payments on customer accounts and maintain customer accounts and reconciliation to identify unresolved/unpaid open items
- Handle and resolve escalated AR, credit issues, dispute management, and ensure timely resolution
- Execute periodic O2C reporting and KPI measurements, and contribute to continuous improvement initiatives within the O2C function
- 2+ years of experience in a financial shared service center supporting multiple countries/business units
- Diversified Industrial Products/Manufacturing industry experience preferred
- Prior experience in collections, disputes, and credit management functions in a shared services environment
- Ability to work in culturally diverse teams with multiple levels of personnel and meet deadlines
- Undergraduate degree in Finance/Accounting/Business Administration
- Strong written and oral communication skills and proficiency in English
- Good accounting background and excellent analytical skills
- Ability to identify and resolve problems and strong communication skills
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